Help Desk Technician Jobs in Sandy, OR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
ITS Support Specialist I - Part-Time
- Milwaukie, OR (22 miles from Sandy, OR)
- 1 day ago
- Milwaukie, OR (22 miles from Sandy, OR)
- 1 day ago
Clackamas Community College (CCC) seeks to hire an ITS Support Specialist position. This is a part-time, classified, non-exempt, and non-benefits eligible position. We are interested in finding...
Operating Systems: Windows, Chrome OS, OSX, iOS, Ubuntu *nixProductivity Software: Microsoft Office, Open Office, Google Docs and similar.Current classroom learning tools (Smart interactive white board...
- Milwaukie, OR (22 miles from Sandy, OR)
- 15 days ago
- Milwaukie, OR (22 miles from Sandy, OR)
- 15 days ago
Let’s do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better...
- Clackamas, OR (17 miles from Sandy, OR)
- 29 days ago
- Clackamas, OR (17 miles from Sandy, OR)
- 29 days ago
Astronics-PECO is located in picturesque Clackamas, Oregon near the foothills of Mt. Hood and designs, certifies, manufactures, and sells a wide range of products to commercial, government, and...
- Clackamas, OR (17 miles from Sandy, OR)
- 30+ days ago
- Clackamas, OR (17 miles from Sandy, OR)
- 30+ days ago
Insight Global is looking for a Site Technician to support their Oregon Site. This person will be desktop support for the entire plant including scientists and chemists and needs to have...
- Troutdale, OR (14 miles from Sandy, OR)
- 30+ days ago
- Troutdale, OR (14 miles from Sandy, OR)
- 30+ days ago
You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts. What Do We Offer?...
IT Desktop Support Technician II (1453-356)
- Washougal, WA (21 miles from Sandy, OR)
- 45+ days ago
- Washougal, WA (21 miles from Sandy, OR)
- 45+ days ago
Systems, MS Office....
- Gresham, OR (16 miles from Sandy, OR)
- 90+ days ago
- Gresham, OR (16 miles from Sandy, OR)
- 90+ days ago
Position Type: Classified (Technology)/ IT Support Analyst II Date Posted: 1/17/2025 Location: Technology Office Application Deadline: In-District Bargaining Unit Members January 24,...
Demographic Data for Sandy, OR
Moving to Sandy, OR? Find some basic demographic data about Sandy, OR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Sandy, OR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Sandy, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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