Help Desk Technician Jobs in Oregon

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 52 Jobs

Systems Support Analyst (ISS4)

  • Salem, OR
  • 4 hours ago
  • Salem, OR
  • 4 hours ago

Initial Posting Date: 08/28/2025 Application Deadline: 09/07/2025 Agency: Oregon Housing and Community Services Salary Range: $5,052 - $7,640 Position Type: Employee Position Title: Systems...

Technical Support Analyst

  • Eugene, OR
  • 6 hours ago
  • Eugene, OR
  • 6 hours ago

Knowledge of Linux and Windows operating systems, file system structure and troubleshooting techniques....

Cloud Systems Support Specialist

  • Lake Oswego, OR
  • 1 day ago
  • Lake Oswego, OR
  • 1 day ago

Your Title: Cloud Systems Support Specialist Job Location: Lake Oswego, OR - Hybrid Our Department: Customer Support Are you interested in providing advanced-level technical support to customers...

Desktop Support Technician

  • Eugene, OR
  • 2 days ago
  • Eugene, OR
  • 2 days ago

Competence in the configuration, operation, and maintenance of Windows and Apple hardware and operating systems and mobile devices....

Senior Technical Support Engineer - biotech/pharma

  • Hillsboro, OR
  • 2 days ago
  • Hillsboro, OR
  • 2 days ago

Install and upgrade software and operating systems. Troubleshoot networked and local printers. Identify and resolve hardware and software application conflicts....

Helpdesk Technician - 100% Remote/Hybrid (OR/WA)

  • Portland, OR
  • 3 days ago
  • Portland, OR
  • 3 days ago

The role of the Helpdesk Technician requires an exceptional individual who possesses the ability to support both the human and technical sides of technology. The Helpdesk Technician will rely on...

Technology Service Desk Technician

  • Portland, OR
  • 3 days ago
  • Portland, OR
  • 3 days ago

Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing...

Desktop Support Services Manager

  • Eugene, OR
  • 3 days ago
  • Eugene, OR
  • 3 days ago

Department: University Health Services Appointment Type and Duration: Regular, Ongoing Salary: Commensurate with experience Compensation Band: OS-OA07-Fiscal Year 2025-2026 FTE: 1.0 Application...

Principal Engineer, Technical Support

  • Remote, OR
  • 4 days ago
  • Remote, OR
  • 4 days ago

databases (preferably Oracle, DB2 and UDB) Troubleshooting and debugging experience What You've Accomplished: 5+ years of experience in a technical role involving Java, J2EE expertise and databases...

Remote Work

Technology Support Specialist

  • Gresham, OR
  • 6 days ago
  • Gresham, OR
  • 6 days ago

Experience in remotely installing and troubleshooting desktop and mobile operating systems, network and applications (PCs, mobile devices, knowledge of software, hardware, and accessories / peripherals...

SAP Customer Support Specialist (Remote)

  • Remote, OR
  • 9 days ago
  • Remote, OR
  • 9 days ago

SAP Customer Support Specialist (Remote) Job Description Job Responsibilities: Act as SAP Key User for our company's Animal Health Order to Cash functions and processes Provide first line support...

Service Desk Technician I

  • OR
  • 9 days ago
  • OR
  • 9 days ago

Job Listing ID: 4331506 Job Title: Service Desk Technician I Application Deadline: Open Until FilledJob Location: Clackamas Date Posted: 08/16/2025Hours Worked Per Week: Not Provided Shift: Not...

Desktop Support Technician

  • Hillsboro, OR
  • 11 days ago
  • Hillsboro, OR
  • 11 days ago

DESKTOP SUPPORT TECHNICIAN Location: Hillsboro, OR Type: Contract Job #84314 APR Consulting, Inc. has been engaged to identify a Desktop Support Technician Location: Hillsboro, OR 97123 Position:...

Service Desk Technician I

  • Clackamas, OR
  • 12 days ago
  • Clackamas, OR
  • 12 days ago

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the...

Posting Position Information Posting Number:0601187-NC Position Type:Classified Pools Position Title:Instructional Assistant 1, Math Help Desk - 25/26 AY Classified Pool Employment...

Demographic Data for Oregon

Moving to Oregon? Find some basic demographic data about Oregon below.


Local
National
4,237,097
119,915

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Oregon

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Oregon offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Oregon
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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