Help Desk Technician Jobs in Oregon
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Computer Hardware/Software Support Specialist Entry Level (Hybrid)
- Motus Recruiting & Staffing
- Portland, OR
- 7 hours ago
- Portland, OR
- 7 hours ago
This assignment requires a candidate to have a strong working knowledge of computer systems and components as well as operating systems and applications software....
HybridOmega Morgan believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position...
In PersonSilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In Person- Central Oregon Community College
- Bend, OR
- 21 hours ago
- Bend, OR
- 21 hours ago
Student Technology Assistant Classification Title: Temporary PT Hourly Hourly rate, Stipend, or Load Unit: $15.55 hourly Close Date: Open Until Filled: Yes Open Until Filled Notes: Position...
In Person. - Install and support a variety of PC operating systems. - Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets...
In PersonIT Support & Operations Consultant V, Network/Telephony
- Kaiser Permanente
- Lake Oswego, OR
- 4 days ago
- Lake Oswego, OR
- 4 days ago
Job Summary: This role is responsible for supporting, maintaining, and optimizing data, reporting, and analytics capabilities across enterprise contact center platforms, including NICE CXone and...
In PersonRole: L1 Desktop Support Engineer Duration: 6 + months Locations : Tualatin, Oregon Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or...
In Personsystems Windows, Linux, Mac OS, iOS, Android etc....
In PersonInside the Role Support Aftermarket Service Product (ASP) initiatives and drive overall service revenue aligning with DTNAs Go2030 strategy. The Business Development Analyst will be responsible...
HybridClinical Systems Support Analyst
- PacificSource
- Springfield, OR
- 8 days ago
- Springfield, OR
- 8 days ago
Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified...
In PersonSenior Technical Product Support Engineer
- MKS Instruments, Inc.
- Beaverton, OR
- 8 days ago
- Beaverton, OR
- 8 days ago
A Day in Your Life at MKS: As a Principal Technical Support Engineer at ESI, an MKS Company, you will partner with the Engineering and Field teams to help solve both customer and engineering...
In PersonPosition Summary The Manager of Customer Technical Support and implementations oversees a team of 20-30 Technical Support Specialists (Tier 1 through 3) who support Customers using the STERIS...
RemoteTech Support Specialist I - Remote Opportunity!
- KinderCare Education
- Beaverton, OR
- 12 days ago
- Beaverton, OR
- 12 days ago
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the...
Remote- Indian Head Casino
- Warm Springs, OR
- 13 days ago
- Warm Springs, OR
- 13 days ago
Job DetailsJob Location: Indian Head Casino - Warm Springs, OR 97761Position Type: Full TimeSalary Range: $20.00 - $31.00 HourlyJob Shift: AnyAre you the go-to person for solving tech problems?...
In PersonTechnical Support Lead PrideStaff, a staffing company based in Bend Oregon is seeking an Technical Support Lead to support a growing team for a manufacturing company local to Bend. This role is...
In Person Full TimeDemographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Oregon
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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