Help Desk Technician Jobs in Redmond, OR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Service Desk Technician (Bend, OR) - J11542
- Bend, OR (12 miles from Redmond, OR)
- 1 day ago
- Bend, OR (12 miles from Redmond, OR)
- 1 day ago
Job Listing ID: 4289839 Job Title: IT Service Desk Technician (Bend, OR) - J11542 Application Deadline: 07/12/2025Job Location: Bend Date Posted: 06/11/2025Hours Worked Per Week: 40 Shift: Day...
Strong knowledge of Microsoft Suite and Windows operating systems. Experience with network troubleshooting and basic server administration. Excellent problem-solving and communication skills....
Federal Work-Study Student Technology Assistant Student Position Only
- Bend, OR (12 miles from Redmond, OR)
- 12 days ago
- Bend, OR (12 miles from Redmond, OR)
- 12 days ago
Federal Work-Study Student Technology Assistant *Student Position Only* Below you will find details for the position including any supplementary documentation and questions you should review...
Demographic Data for Redmond, OR
Moving to Redmond, OR? Find some basic demographic data about Redmond, OR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Redmond, OR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Redmond, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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