Help Desk Technician Jobs in Portland, OR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Systems Support Analyst - Help Desk
- Vancouver, WA (13 miles from Portland, OR)
- 1 day ago
- Vancouver, WA (13 miles from Portland, OR)
- 1 day ago
Two (2) years' experience providing software support and PC maintenance and help desk support preferably in a healthcare environment....
Cloud Systems Support Specialist
- Lake Oswego, OR (6 miles from Portland, OR)
- 1 day ago
- Lake Oswego, OR (6 miles from Portland, OR)
- 1 day ago
Your Title: Cloud Systems Support Specialist Job Location: Lake Oswego, OR - Hybrid Our Department: Customer Support Are you interested in providing advanced-level technical support to customers...
Senior Technical Support Engineer - biotech/pharma
- Hillsboro, OR (8 miles from Portland, OR)
- 3 days ago
- Hillsboro, OR (8 miles from Portland, OR)
- 3 days ago
Install and upgrade software and operating systems. Troubleshoot networked and local printers. Identify and resolve hardware and software application conflicts....
The role of the Helpdesk Technician requires an exceptional individual who possesses the ability to support both the human and technical sides of technology. The Helpdesk Technician will rely on...
Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing...
- Gresham, OR (12 miles from Portland, OR)
- 6 days ago
- Gresham, OR (12 miles from Portland, OR)
- 6 days ago
Experience in remotely installing and troubleshooting desktop and mobile operating systems, network and applications (PCs, mobile devices, knowledge of software, hardware, and accessories / peripherals...
- Hillsboro, OR (8 miles from Portland, OR)
- 11 days ago
- Hillsboro, OR (8 miles from Portland, OR)
- 11 days ago
DESKTOP SUPPORT TECHNICIAN Location: Hillsboro, OR Type: Contract Job #84314 APR Consulting, Inc. has been engaged to identify a Desktop Support Technician Location: Hillsboro, OR 97123 Position:...
- Clackamas, OR (10 miles from Portland, OR)
- 13 days ago
- Clackamas, OR (10 miles from Portland, OR)
- 13 days ago
At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the...
- Hillsboro, OR (8 miles from Portland, OR)
- 13 days ago
- Hillsboro, OR (8 miles from Portland, OR)
- 13 days ago
Proficiency in current and recent Windows operating systems, Lotus Notes, and Microsoft Office Suite. Strong customer service skills and the ability to communicate effectively with diverse teams....
Help Desk Support - 100% Remote (PST Hours) Join the Help Desk Support team as a Help Desk Support Specialist (Remote), providing high-touch technical support to internal employees....
Remote Workscientific fieldGender: N/A...
- Tigard, OR (6 miles from Portland, OR)
- 21 days ago
- Tigard, OR (6 miles from Portland, OR)
- 21 days ago
Dealership: L0238 Driveway Finance Corporation Job Posting Driveway Finance Corporation Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD)...
- Beaverton, OR (5 miles from Portland, OR)
- 22 days ago
- Beaverton, OR (5 miles from Portland, OR)
- 22 days ago
Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited....
Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software....
system (such as Linux, Windows, or related); 3) with networking (including experience with HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, or CURL);...
Demographic Data for Portland, OR
Moving to Portland, OR? Find some basic demographic data about Portland, OR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Portland, OR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Portland, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »