Help Desk Technician Jobs in Gresham, OR

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 51 Jobs

Technical Support Expert

  • Beaverton, OR (17 miles from Gresham, OR)
  • 1 hour ago
  • Beaverton, OR (17 miles from Gresham, OR)
  • 1 hour ago

Job TitleTechnical Support Expert Job DescriptionSage Intacct is looking for enthusiastic, positive-minded, customer focused and service-oriented people to be Support Analysts in our Global...

Cloud Support Engineer - Media, AWS Elemental

  • Portland, OR (12 miles from Gresham, OR)
  • 1 hour ago
  • Portland, OR (12 miles from Gresham, OR)
  • 1 hour ago

systems, particularly with networking and system administration 3+ years of experience with LAN configuration, Internet protocols, server applications and related troubleshooting tools PREFERRED QUALIFICATIONS...

Service Desk Technician - Mac & Windows

  • Wilsonville, OR (21 miles from Gresham, OR)
  • 17 hours ago
  • Wilsonville, OR (21 miles from Gresham, OR)
  • 17 hours ago

Job Duties: Troubleshoot Mac (90%) and Windows (10%) hardware, operating systems and software, and mobile devices Ensure that all issues and requests are documented accurately in the IT ticketing system...

Desktop Support Technician -Onsite

  • Beaverton, OR (17 miles from Gresham, OR)
  • 1 day ago
  • Beaverton, OR (17 miles from Gresham, OR)
  • 1 day ago

Desktop Support Technician -Onsite Skills: Asset management, Service Now, IT Equipment management Location: Beaverton, OR We are looking for Desktop Support Technician. This is a client-facing...

Field Service Technical Support

  • Portland, OR (12 miles from Gresham, OR)
  • 1 day ago
  • Portland, OR (12 miles from Gresham, OR)
  • 1 day ago

system installation....

IT Desktop Technician

  • Portland, OR (12 miles from Gresham, OR)
  • 1 day ago
  • Portland, OR (12 miles from Gresham, OR)
  • 1 day ago

The Desktop Support technician will provide general Windows 10 and 11 support and troubleshooting to end users. Roughly 2000 laptops/desktops to replace. The Desktop Support tech may also provide...

IT Support Technician

  • Portland, OR (12 miles from Gresham, OR)
  • 1 day ago
  • Portland, OR (12 miles from Gresham, OR)
  • 1 day ago

We are seeking a dedicated and knowledgeable IT Support professional to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer...

Desktop Technician

  • Hillsboro, OR (20 miles from Gresham, OR)
  • 1 day ago
  • Hillsboro, OR (20 miles from Gresham, OR)
  • 1 day ago

Russell Tobin's client is hiring a Desktop Technician in Hillsboro, OR 97124 Employment Type: Contract Location: Onsite, Hillsboro, OR 97124 Pay rate : $30-$33/hr Responsibilities: Seeking data...

Tier 2 Technical Support

  • Wilsonville, OR (21 miles from Gresham, OR)
  • 2 days ago
  • Wilsonville, OR (21 miles from Gresham, OR)
  • 2 days ago

oTroubleshoot Mac and Windows hardware, operating systems and software, and mobile devices oEnsure that all issues and requests are documented accurately in the IT ticketing system oMonitor and triage...

Customer Support Analyst

  • Beaverton, OR (17 miles from Gresham, OR)
  • 3 days ago
  • Beaverton, OR (17 miles from Gresham, OR)
  • 3 days ago

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points...

Service Desk Technician - Tier 2/3

  • Portland, OR (12 miles from Gresham, OR)
  • 3 days ago
  • Portland, OR (12 miles from Gresham, OR)
  • 3 days ago

Job Duties: Troubleshoot Mac (90%) and Windows (10%) hardware, operating systems and software, and mobile devices Ensure that all issues and requests are documented accurately in the IT ticketing system...

IT Service Desk Analyst

  • Portland, OR (12 miles from Gresham, OR)
  • 3 days ago
  • Portland, OR (12 miles from Gresham, OR)
  • 3 days ago

Job Duties: Troubleshoot Mac (90%) and Windows (10%) hardware, operating systems and software, and mobile devices Ensure that all issues and requests are documented accurately in the IT ticketing system...

IT Service Desk Technician

  • Wilsonville, OR (21 miles from Gresham, OR)
  • 3 days ago
  • Wilsonville, OR (21 miles from Gresham, OR)
  • 3 days ago

Job Duties: Troubleshoot Mac (90%) and Windows (10%) hardware, operating systems and software, and mobile devices Ensure that all issues and requests are documented accurately in the IT ticketing system...

Part-time IT Support Technician 1 - Customer Support

  • Vancouver, WA (19 miles from Gresham, OR)
  • 3 days ago
  • Vancouver, WA (19 miles from Gresham, OR)
  • 3 days ago

Clark College is currently accepting applications for a part-time, permanent hourly classified Information Technology (IT) Support Technician 1 position to work approximately 17 hours a week. This...

IT Service Desk Technician I - Summer 2025

  • Portland, OR (12 miles from Gresham, OR)
  • 6 days ago
  • Portland, OR (12 miles from Gresham, OR)
  • 6 days ago

WHAT SHOULD I KNOW BEFORE I APPLY? Welcome! We're excited that you're interested in applying for a position at Lewis & Clark College. Before you get started, here are a few important things to...

Demographic Data for Gresham, OR

Moving to Gresham, OR? Find some basic demographic data about Gresham, OR below.

Local
National
85,139
1,729
Medium/Lg

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Technician Jobs in Gresham, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Gresham, OR offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Gresham, OR
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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