Help Desk Technician Jobs in Echo, OR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
DCO Manager, DCC Communities, Operations, IT, & Support Engineering
- Echo, OR
- 22 hours ago
- Echo, OR
- 22 hours ago
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all...
Technical Support Analyst, Information Systems Specialist 5 (Pendleton)
- Pendleton, OR (22 miles from Echo, OR)
- 1 day ago
- Pendleton, OR (22 miles from Echo, OR)
- 1 day ago
Initial Posting Date: 04/28/2025 Application Deadline: 05/08/2025 Agency: Department of Corrections Salary Range: $5,640 - $8,569 Position Type: Employee Position Title: Technical Support Analyst,...
DCO Manager, DCC Communities, Operations, IT, & Support Engineering
- Umatilla, OR (18 miles from Echo, OR)
- 2 days ago
- Umatilla, OR (18 miles from Echo, OR)
- 2 days ago
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all...
- Pendleton, OR (22 miles from Echo, OR)
- 24 days ago
- Pendleton, OR (22 miles from Echo, OR)
- 24 days ago
Tier 1.0 Helpdesk Specialist Location US-OR-Pendleton ID 102887 Category Information Technology Position Type Full-Time Hourly Non Exempt Remote No Clearance Required Secret Overview About the...
Demographic Data for Echo, OR
Moving to Echo, OR? Find some basic demographic data about Echo, OR below.
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Salary for Help Desk Technician Jobs in Echo, OR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Echo, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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