Help Desk Technician Jobs in Echo, OR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Assessment and Collection - IMESD Helpdesk Support / Collections Specialist 1
- Pendleton, OR (22 miles from Echo, OR)
- 30+ days ago
- Pendleton, OR (22 miles from Echo, OR)
- 30+ days ago
Job Title: Assessment and Collection - IMESD Helpdesk Support / Collections Specialist 1Category: Instructional Services Helpdesk Support / Collections Specialist 1Position is open until filled...
Data Center Deployment Support Engineer, Infrastructure Delivery
- Echo, OR
- 30+ days ago
- Echo, OR
- 30+ days ago
development - Experience troubleshooting & maintaining hardware & software RAID - Experience with REST web services, XML, JSON Amazon is an equal opportunity employer and does not discriminate on the...
Tier 1.0 Helpdesk Specialist NEW
- Pendleton, OR (22 miles from Echo, OR)
- 30+ days ago
- Pendleton, OR (22 miles from Echo, OR)
- 30+ days ago
Tier 1.0 Helpdesk Specialist Cayuse Technologies Yesterday Secret Unspecified Unspecified IT - Support Pendleton, OR (ON-SITE/OFFICE) Overview The Tier 1.0 Helpdesk Specialist acts in a customer...
Demographic Data for Echo, OR
Moving to Echo, OR? Find some basic demographic data about Echo, OR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Echo, OR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Echo, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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