Help Desk Technician Jobs in Coos Bay, OR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Principal Engineer, Technical Support
- Remote, OR (20 miles from Coos Bay, OR)
- 4 days ago
- Remote, OR (20 miles from Coos Bay, OR)
- 4 days ago
databases (preferably Oracle, DB2 and UDB) Troubleshooting and debugging experience What You've Accomplished: 5+ years of experience in a technical role involving Java, J2EE expertise and databases...
Remote WorkSAP Customer Support Specialist (Remote)
- Remote, OR (20 miles from Coos Bay, OR)
- 9 days ago
- Remote, OR (20 miles from Coos Bay, OR)
- 9 days ago
Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Remote Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/...
- Myrtle Point, OR (20 miles from Coos Bay, OR)
- 19 days ago
- Myrtle Point, OR (20 miles from Coos Bay, OR)
- 19 days ago
For you NEW Technical Support Specialist ABB Location Myrtle Point Posted date a day ago Minimum level N/A Employment type Full-time Job category Other At ABB, we help industries outrun - leaner and...
Remote WorkJob Listing ID: 4311020 Job Title: Temporary Help Desk Technician Application Deadline: Open Until FilledJob Location: Coos Bay Date Posted: 07/23/2025Hours Worked Per Week: 20 Shift: Day Shift Duration...
Technical Support Engineer (West)New
- Remote, OR (20 miles from Coos Bay, OR)
- 30+ days ago
- Remote, OR (20 miles from Coos Bay, OR)
- 30+ days ago
New Technical Support Engineer (West) US - Remote - Washington, US - Remote - Oregon, US - Remote - California Who is Tenable? Tenable is the Exposure Management company. 44,000 organizations...
Avante Application Support Analyst
- Remote, OR (20 miles from Coos Bay, OR)
- 90+ days ago
- Remote, OR (20 miles from Coos Bay, OR)
- 90+ days ago
Company Description Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of...
Remote WorkDemographic Data for Coos Bay, OR
Moving to Coos Bay, OR? Find some basic demographic data about Coos Bay, OR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Coos Bay, OR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Coos Bay, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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