Help Desk Technician Jobs in Albany, OR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Systems Support Analyst (ISS4)
- Salem, OR (23 miles from Albany, OR)
- 14 hours ago
- Salem, OR (23 miles from Albany, OR)
- 14 hours ago
Initial Posting Date: 08/28/2025 Application Deadline: 09/07/2025 Agency: Oregon Housing and Community Services Salary Range: $5,052 - $7,640 Position Type: Employee Position Title: Systems...
Instructional Assistant 1, Math Help Desk - 25/26 AY Classified Pool
- Albany, OR
- 13 days ago
- Albany, OR
- 13 days ago
Posting Position Information Posting Number:0601187-NC Position Type:Classified Pools Position Title:Instructional Assistant 1, Math Help Desk - 25/26 AY Classified Pool Employment...
- Salem, OR (23 miles from Albany, OR)
- 13 days ago
- Salem, OR (23 miles from Albany, OR)
- 13 days ago
To Apply for this Job Click Here IDR is seeking an IT Support Technician to join one of our top clients in Salem, Oregon. This role offers a dynamic opportunity to provide frontline technical...
- Salem, OR (23 miles from Albany, OR)
- 15 days ago
- Salem, OR (23 miles from Albany, OR)
- 15 days ago
DESKTOP SUPPORT IN Salem, OR, USA! Date Posted: 08/12/2025 Hiring Organization: Rose International Position Number: 486878 Industry: Healthcare Job Title: Desktop Support Job Location: Salem, OR,...
Remote WorkTechnical Support Administrator
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
Technical Support Administrator Location Salem, Oregon Job type ContractTemporary Salary $18.00Hour Category Information Technology - Desk Technical Support Technical Support Administrator -...
Law Enforcement Data Systems (LEDS) Helpdesk Specialist - Public Service Representative 4
- Salem, OR (23 miles from Albany, OR)
- 45+ days ago
- Salem, OR (23 miles from Albany, OR)
- 45+ days ago
Initial Posting Date: 07/09/2025 Application Deadline: 10/07/2025 Agency: Oregon State Department of Police Salary Range: $4,203 - $5,838 Position Type: Employee Position Title: Law Enforcement...
Demographic Data for Albany, OR
Moving to Albany, OR? Find some basic demographic data about Albany, OR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Albany, OR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Albany, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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