Help Desk Technician Jobs in Richmond Hill, ON

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 36 Jobs

Senior Telematics Application Support Analyst

  • Vaughan, ON (2 miles from Richmond Hill, ON)
  • 2 days ago
  • Vaughan, ON (2 miles from Richmond Hill, ON)
  • 2 days ago

We are seeking a highly experienced Senior Telematics Application Support Analyst to be the primary point of contact for all technical support related to our fleet's critical in-cab technologies....

Tier 2 Support Specialist Diabetes Care (Mississauga)

  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 2 days ago
  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 2 days ago

About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve peoples health. Were always looking towards the future, anticipating changes in medical science and...

IT Help Desk - Fixanator

  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 3 days ago
  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 3 days ago

Minimum Qualifications: Proficiency in Mac OSX and Windows 10/11 operating systems Experience with Microsoft Office applications (PowerPoint, Excel, and Word) Basic understanding of LAN/WAN networking...

L3 Support Engineer

  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 3 days ago
  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 3 days ago

Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills and grow new ones with colleagues who have deep expertise in health and...

Sr. Application Support Analyst

  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 8 days ago
  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 8 days ago

Experience in Vendor Management, application development, database, system engineering and/or systems analysis. Understanding of banking/financial services industry. Whats in it for you?...

IS Help Desk Technician

  • Richmond Hill, ON
  • 8 days ago
  • Richmond Hill, ON
  • 8 days ago

The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS....

IT Support

  • Brampton, ON (19 miles from Richmond Hill, ON)
  • 9 days ago
  • Brampton, ON (19 miles from Richmond Hill, ON)
  • 9 days ago

Knowledge of standard operating systems. Experience with local area networking, printing operations, and site-based applications....

Bilingual Technical Support Specialist

  • Concord, ON (6 miles from Richmond Hill, ON)
  • 9 days ago
  • Concord, ON (6 miles from Richmond Hill, ON)
  • 9 days ago

Do you have a passion for Technical Support? Were looking for individuals to join our client in Concord, ON as a Technical Support Specialist We're looking for individuals with high energy and a...

Senior IAM Application Support Analyst (Global Security)

  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 9 days ago
  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 9 days ago

Must-Have: Experience with IAM platforms includes MS EntraID and SailPoint Knowledge of relational database and SQL statements Experience with SSO, MFA, SAML, OAuth, OpenID Connect, LDAP, and other...

Technical Support, Coordinator

  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 10 days ago
  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 10 days ago

Knowledge of information systems hardening, i.e., operating systems, network devices, and application security. Proficiency with event management tools and network monitoring systems....

Technical Support Specialist

  • Concord, ON (6 miles from Richmond Hill, ON)
  • 11 days ago
  • Concord, ON (6 miles from Richmond Hill, ON)
  • 11 days ago

Do you have a passion for Technical Support? Were looking for individuals to join our client in Concord, ON as a Technical Support Specialist We're looking for individuals with high energy and a...

Junior IT Helpdesk Technician

  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 11 days ago
  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 11 days ago

Company Description Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more! We are hiring a full time Junior IT Helpdesk...

Senior Technical Support Analyst

  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 11 days ago
  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 11 days ago

Job Summary Job Description WHAT IS THE OPPORTUNITY? This role coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated...

Application Support Analyst

  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 12 days ago
  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 12 days ago

Must-have Proficiency with Microsoft SQL ( DDL, DML, DCL, DQL ) Working knowledge of Windows Server, Operating System Admin, CMD commands Strong analytical, problem solving, decision making, and documentation...

QA Support Engineer

  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 16 days ago
  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 16 days ago

This is a 100% full-time position based in our spacious office in Toronto at Yonge-Sheppard. About PheedLoop PheedLoop is a Toronto based software company that is revolutionizing the events and...

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Technician Jobs in Richmond Hill, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Richmond Hill, ON offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Richmond Hill, ON
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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