Help Desk Technician Jobs in Guelph, ON

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-4 of 4 Jobs

Service Desk Technician

  • Skyline
  • Guelph, ON
  • 21 days ago
  • Guelph, ON
  • 21 days ago

Were growing!! And looking for passionate, driven and energetic candidates to join our team for the position of Service Desk Technician located in our Head Office in Guelph, Ontario. Compensation:...

In Person

Desktop Support Co-op (Fall 2026)

  • Magnet Forensics
  • Waterloo, ON (14 miles from Guelph, ON)
  • 28 days ago
  • Waterloo, ON (14 miles from Guelph, ON)
  • 28 days ago

Who We Are; What We Do; Where Were Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers,...

In Person

Client Support Specialist

  • University of Waterloo
  • Cambridge, ON (11 miles from Guelph, ON)
  • 45+ days ago
  • Cambridge, ON (11 miles from Guelph, ON)
  • 45+ days ago

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your...

In Person

Help Desk Analyst

  • Heartland Mutual Insurance
  • Waterloo, ON (14 miles from Guelph, ON)
  • 60+ days ago
  • Waterloo, ON (14 miles from Guelph, ON)
  • 60+ days ago

At Heartland Mutual Insurance, we’re more than just a company — we’re a community. Proudly rooted in Ontario and Nova Scotia, we’re driven by a bold vision: to be the Best Mutual. Our team of...

In Person

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
FutureLearn
Bioeconomy: How Renewable Resources Can Help the Future of Our Planet
With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...
Coggno
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
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Title Synonyms

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Salary for Help Desk Technician Jobs in Guelph, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Guelph, ON offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Guelph, ON
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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