Help Desk Technician Jobs in Brampton, ON

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 19 Jobs

Technical Support Lead

  • Brampton, ON
  • 18 hours ago
  • Brampton, ON
  • 18 hours ago

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month...

IT Support Analyst III

  • Toronto, ON (18 miles from Brampton, ON)
  • 9 days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 9 days ago

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $59,500 - $84,000 CADThis role is eligible for a discretionary variable compensation award...

Application Support Analyst

  • Vaughan, ON (17 miles from Brampton, ON)
  • 10 days ago
  • Vaughan, ON (17 miles from Brampton, ON)
  • 10 days ago

GFL is a leading provider of diversified environmental solutions, committed to sustainable waste management services. As the major diversified environmental services company in North America, we...

SAP iXp Intern - Technical Support Associate, SAP MDG

  • Toronto, ON (18 miles from Brampton, ON)
  • 14 days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 14 days ago

Operating systems (Windows Server, Linux, AIX, etc.) Object-oriented programming (Java, C++, ABAP, etc.) and programming logic SAP Products & Solutions (SAP NetWeaver, SAP Business Suite, etc.)...

Sr. IT Support Analyst/Deployment Lead

  • Toronto, ON (18 miles from Brampton, ON)
  • 19 days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 19 days ago

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $76,800 - $115,200 CAD TD is committed to providing fair and equitable compensation...

Bilingual Technical Support Specialist

  • Richmond Hill, ON (19 miles from Brampton, ON)
  • 20 days ago
  • Richmond Hill, ON (19 miles from Brampton, ON)
  • 20 days ago

Do you love solving problems and finding solutions to other people's tech woes? Are you tech savvy and passionate about helping others? Do you have customer service skills within an office...

Senior Systems Support Analyst

  • Toronto, ON (18 miles from Brampton, ON)
  • 20 days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 20 days ago

Tracks operating system currency, tests and certifies for deployment Conducts new operating system studies to determine the likelihood of proposed project's success in the current environment....

Senior Manager, IT Support

  • Toronto, ON (18 miles from Brampton, ON)
  • 22 days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 22 days ago

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $108,800 - $163,200 CAD TD is committed to providing fair and equitable compensation...

Senior Application Support Analyst

  • Toronto, ON (18 miles from Brampton, ON)
  • 30+ days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 30+ days ago

Requisition ID: 231637 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As the Senior Application Support Analyst, you will have an...

Senior IT Operations Analyst Team Lead

  • Toronto, ON (18 miles from Brampton, ON)
  • 30+ days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 30+ days ago

systems and middleware for all environments May be involved in the deployment of applications, either off the shelf or in-house developed, and in the procurement of supported assets May maintain base...

Junior Helpdesk Support Technician (Hybrid)

  • Toronto, ON (18 miles from Brampton, ON)
  • 45+ days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 45+ days ago

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this Who we are At Aquila, we invest in category-defining B2B/B2G software...

Desktop Support Engineer (Level 2)

  • Mississauga, ON (9 miles from Brampton, ON)
  • 45+ days ago
  • Mississauga, ON (9 miles from Brampton, ON)
  • 45+ days ago

Experience with desktop operating systems including Microsoft, and Mac OS X Extensive application support experience. Working knowledge of a range of diagnostic utilities....

Technical Support Analyst, Applications, Tangerine

  • Toronto, ON (18 miles from Brampton, ON)
  • 60+ days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 60+ days ago

Working knowledge of Active Directory, GPOs, DNS, DHCP, IIS, DFS, Certificate and other Operating System Services....

Technical Support and Services, Hardware, Tangerine

  • Toronto, ON (18 miles from Brampton, ON)
  • 60+ days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 60+ days ago

This includes comprehensive responsibilities across hardware, operating systems, software, and server hardening....

Remote Work

Junior IT Helpdesk Technician

  • Toronto, ON (18 miles from Brampton, ON)
  • 60+ days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 60+ days ago

Company Description Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more! We are hiring a full time Junior IT Helpdesk...

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Brampton, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Brampton, ON offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Brampton, ON
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



Help Desk Technician Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »