Help Desk Technician Jobs in Ajax, ON
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Telematics Application Support Analyst
- Vaughan, ON (22 miles from Ajax, ON)
- 2 days ago
- Vaughan, ON (22 miles from Ajax, ON)
- 2 days ago
We are seeking a highly experienced Senior Telematics Application Support Analyst to be the primary point of contact for all technical support related to our fleet's critical in-cab technologies....
- Toronto, ON (22 miles from Ajax, ON)
- 3 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 3 days ago
Minimum Qualifications: Proficiency in Mac OSX and Windows 10/11 operating systems Experience with Microsoft Office applications (PowerPoint, Excel, and Word) Basic understanding of LAN/WAN networking...
Sr. Application Support Analyst
- Toronto, ON (22 miles from Ajax, ON)
- 8 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 8 days ago
Experience in Vendor Management, application development, database, system engineering and/or systems analysis. Understanding of banking/financial services industry. Whats in it for you?...
- Richmond Hill, ON (20 miles from Ajax, ON)
- 8 days ago
- Richmond Hill, ON (20 miles from Ajax, ON)
- 8 days ago
The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS....
Bilingual Technical Support Specialist
- Concord, ON (23 miles from Ajax, ON)
- 9 days ago
- Concord, ON (23 miles from Ajax, ON)
- 9 days ago
Do you have a passion for Technical Support? Were looking for individuals to join our client in Concord, ON as a Technical Support Specialist We're looking for individuals with high energy and a...
Senior IAM Application Support Analyst (Global Security)
- Toronto, ON (22 miles from Ajax, ON)
- 9 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 9 days ago
Must-Have: Experience with IAM platforms includes MS EntraID and SailPoint Knowledge of relational database and SQL statements Experience with SSO, MFA, SAML, OAuth, OpenID Connect, LDAP, and other...
Technical Support, Coordinator
- Toronto, ON (22 miles from Ajax, ON)
- 10 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 10 days ago
Knowledge of information systems hardening, i.e., operating systems, network devices, and application security. Proficiency with event management tools and network monitoring systems....
- Concord, ON (23 miles from Ajax, ON)
- 10 days ago
- Concord, ON (23 miles from Ajax, ON)
- 10 days ago
Do you have a passion for Technical Support? Were looking for individuals to join our client in Concord, ON as a Technical Support Specialist We're looking for individuals with high energy and a...
- Toronto, ON (22 miles from Ajax, ON)
- 11 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 11 days ago
Company Description Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more! We are hiring a full time Junior IT Helpdesk...
Senior Technical Support Analyst
- Toronto, ON (22 miles from Ajax, ON)
- 11 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 11 days ago
Job Summary Job Description WHAT IS THE OPPORTUNITY? This role coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated...
- Toronto, ON (22 miles from Ajax, ON)
- 12 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 12 days ago
Must-have Proficiency with Microsoft SQL ( DDL, DML, DCL, DQL ) Working knowledge of Windows Server, Operating System Admin, CMD commands Strong analytical, problem solving, decision making, and documentation...
- Toronto, ON (22 miles from Ajax, ON)
- 15 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 15 days ago
This is a 100% full-time position based in our spacious office in Toronto at Yonge-Sheppard. About PheedLoop PheedLoop is a Toronto based software company that is revolutionizing the events and...
Role The Key User is a referent for the IT tools and systems used in the Amazon logistics center. He acts as a liaison between the operational teams and the IT teams, ensuring the proper use and...
IT Operations Analyst IV - Network Operations
- Toronto, ON (22 miles from Ajax, ON)
- 16 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 16 days ago
systems and middleware for all environments May be involved in the deployment of applications, either off the shelf or in-house developed, and in the procurement of supported assets May maintain base...
Technical Support Engineer (CONTRACT)
- Toronto, ON (22 miles from Ajax, ON)
- 24 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 24 days ago
Location Brookfield Place - 181 Bay Street Our Company At Brookfield Properties, the foundation of our success is firmly rooted in our people. Our company is comprised of experts across a range of...
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Ajax, ON
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Ajax, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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