Help Desk Technician Jobs in Tulsa, OK
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Overview We are seeking a skilled and customer-focused Technical Support Analyst II to provide advanced technical support to end-users. This role serves as the escalation point for complex issues...
In PersonRightAngle Systems Support Specialist
- Targa Resources Corp.
- Tulsa, OK
- 12 days ago
- Tulsa, OK
- 12 days ago
The ETRM Specialist is responsible for supporting, enhancing, and optimizing Commodity and Energy Trading & Risk Management applications with a primary focus on RightAngle ETRM system. This role...
In PersonHelpdesk Support Specialist II
- The Kenwood by Senior Star
- Tulsa, OK
- 13 days ago
- Tulsa, OK
- 13 days ago
systems, antivirus software, and applications remain updated and secure Microsoft 365 & Platform Support Support Microsoft 365 applications including Teams, Outlook, SharePoint, and OneDrive Assist...
In PersonEssential Functions: Provide support of the operating system, productivity suite, and various applications; research software problems and install new components as required....
In PersonTenstreet is a growing, fast-paced, Software as a Service (SaaS) business providing solutions for the transportation industry. Tenstreet is based in Tulsa, Oklahoma. Together we're disrupting the...
In PersonDesktop Support Technician -Tulsa Oklahoma (onsite)
- E-Solutions Inc.
- Tulsa, OK
- 30+ days ago
- Tulsa, OK
- 30+ days ago
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices....
In PersonService Desk Technician - Bilingual Spanish/English (TIER 1)
- Logicalis, Inc.
- Tulsa, OK
- 45+ days ago
- Tulsa, OK
- 45+ days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
In PersonRightAngle Systems Support Analyst
- Targa Resources Corp.
- Tulsa, OK
- 90+ days ago
- Tulsa, OK
- 90+ days ago
The ETRM Analyst is responsible for supporting, enhancing, and optimizing Commodity and Energy Trading & Risk Management applications with a primary focus on RightAngle ETRM system. This role...
In PersonDemographic Data for Tulsa, OK
Moving to Tulsa, OK? Find some basic demographic data about Tulsa, OK below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Tulsa, OK
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Tulsa, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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