Help Desk Technician Jobs in Tulsa, OK
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Careers Helpdesk Technician I Tulsa, Oklahoma Garver's Information Technology department is hiring a Help Desk Technician I in Tulsa, OK....
systems, and Office suite IP networking Event monitoring, logging, and data collection techniques Virtualization Technologies Windows desktop operating system Working knowledge of current infrastructure...
Help Desk Support Technician Tulsa Metro Area, Oklahoma Type: Direct-Hire Category: Information Technology Salary: 60,000.00 Reference ID: 10043406 Shortcut: XE42V4 Role: Help Desk Support Technician...
Diagnose and resolve issues with Windows OS operating systems, Microsoft 365, Google workspace, Enterprise applications, and VPNs....
Strong knowledge of Windows operating systems and Office 365 or Google Workspace....
Strong knowledge of Windows operating systems and Office 365 or Google Workspace....
JOB SUMMARY: Responsible for maintaining and supporting the Help Desk and new systems including network installations, personal computers support and maintenance, and infrastructure development....
Maintain daily technical operations at the campus level. Supervise the campus technicians along with providing technical support to customers. Essential Duties Provide technical support to college...
Provide help-desk support for equipment users. Provide a means of restoring lost or damaged data. Enforce information security by implementing hardware/software solutions and user policies....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
SharePoint / M365 Support Specialist#25-12871 Tulsa, OK On-site Contract Starts 4/21/2025 Ends 8/20/2025 Job Description Genesis10 is currently seeking a SharePoint / M365 Support Specialist with...
Work closely with IT team members to analyze workstations, operating systems, and application performance, providing updates and status reports to managers and users....
Job Details Job Location: AAON Tulsa - Tulsa, OK Position Type: Full Time Salary Range: $22.99 - $34.49 Hourly Job Shift: Day Job Category: Sales Description Job Summary: Provides technical...
Demographic Data for Tulsa, OK
Moving to Tulsa, OK? Find some basic demographic data about Tulsa, OK below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Tulsa, OK
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Tulsa, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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