Help Desk Technician Jobs in Oklahoma
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Departmental Preferences\: 24 months experience providing Desk Top Support for Zscaler Machines, running Windows Operating Systems. 12 months experience using Excel to generate reports 12 months experience...
as a Help Desk Technician I with GDIT....
At CompucomStaffing ( **,** youre more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our...
Working knowledge of Windows server operating systems, Workstations, Back Office Suite, Microsoft Office, and other software packages to diagnose equipment, software, or operational problems....
Overview Provides support for basic service requests reported to the helpdesk desk. Responsibilities include initial assessment, triage, research, and resolution of basic service requests...
**About the role and what youll be doing:** The IT Help Desk Support role is responsible for providing technical assistance and support related to computer systems, hardware, and software....
Remote WorkSkype to Teams and Cisco Migration Number of roles: 3 4 months Location: Shawnee, OK (with ability to travel to locations up to an hour away) Oxford s client needs 3 resources to assist with phone...
Product Support Engineer Oklahoma City, OK 2 Contract Civil, Electrical, & Mechanical Engineering Highlights Job Number BH_1001857 Job Type Contract Description A client of Innova Solutions is...
Support Posting: S35605 PCN#: 101803 Contract Type: Temporary 25/26 School Year Position Title: Sr. Computer Tech Site: Education Service Center Remarks: 8 hours per day / 12 months per year Date...
Strong knowledge of desktop operating systems (Windows, macOS, Linux). Confident with computer hardware. Familiarity with basic networking concepts....
systems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote Worksystems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote WorkEssential Functions Actively supports the Company's commitment to safety and its "Core Values". Represents the Company at all times with high moral standards while adhering to the Company's "Code...
The position supports the Training and Research Center's customers, providing direct immediate support to OU and DHS for staff and meeting rooms at our location in Noble, Oklahoma and in Norman,...
214886 - Product Support Engineer 2 Industry ENG Region OK-Oklahoma City Oklahoma City State OK Rate Up to $58.36 DOE Duration 5 months Description Chipton-Ross is seeking 2 Product Support...
Demographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Oklahoma
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Incident Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Customer Support
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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