Help Desk Technician Jobs in Oklahoma
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Knowledge of personal computer operating systems and software including MS Windows, MS Office, and Professional Suite. A+ Certification. Ability to lift 50 pounds or more....
Desk / Support experience • Knowledge of communication devices/methods such as Broadband, VSAT, and DSL • Access to and knowledge of downstream systems which interface with the Credit Card System •...
Ability to support Microsoft operating systems. Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites....
EDUCATION & EXPERIENCE: Required: Working knowledge of information technology systems including end-user computing devices/personal computer hardware, operating systems, application software and basic...
Skill in the installation, configuration and troubleshooting of client computer hardware, peripherals and existing enterprise operating systems for desktop and mobile devices....
Desk / Support experience - Knowledge of communication devices/methods such as Broadband VSAT and DSL - Intermediate knowledge of all Microsoft Office software applications, computer DSL, and VSAT...
Desk / Support experience Knowledge of communication devices/methods such as Broadband, VSAT, and DSL Access to and knowledge of downstream systems which interface with the Credit Card System Intermediate...
We are seeking a highly motivated and detail-oriented Integrated Product Support Engineer to support a U.S. Department of Defense (DoD) acquisition program. The IPS Engineer will be responsible...
LOCATION: Onsite work in Idabel, OK BENEFITS: Medical, dental, and vision insurance, 401K, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid...
Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
Requires a strong understanding of current Microsoft supported Windows operating systems. An understanding of Linux operating systems is desirable; but not required....
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
About LSB Industries, Inc. We are a leading North American producer of industrial and agricultural chemicals. Our vision is to be a "best-in-class", diversified chemical and clean energy producer...
Familiarity with Microsoft Operating Systems and Microsoft Office products. 2+ years related design or drafting experience, or equivalent combination of education and experience....
Both Windows and MAC operating systems are to be supported. Preferred Qualifications Bachelor's Computer Science or related field 10 years experience....
Demographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Oklahoma
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Technical Troubleshooting
- Operating Systems
- DNS
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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