Help Desk Technician Jobs in Oklahoma City, OK
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Federal Product Support Engineer - Dallas, TX, OKC, OK, Houston,
- SOC/Day & Zimmermann Federal Services
- Oklahoma City, OK
- 3 days ago
- Oklahoma City, OK
- 3 days ago
Systems: Linux (kernel, systemd, storage subsystems, networking - primary platform) and Windows Server (AD, DNS, Group Policy) Networking: TCP/IP, VLANs, routing protocols, overlay networks (VXLAN)...
Hybrid- TEKsystems c/o Allegis Group
- Oklahoma City, OK
- 3 days ago
- Oklahoma City, OK
- 3 days ago
Job Requirements Oklahoma City, OK Ogden, UT Mechanicsburg, PA Huntsville, AL Secret Polygraph not specified Mid Level Career (5+ yrs experience) $120,000 - $155,000 Job Description ****This...
RemoteIT Infrastructure Support Specialist Tier 2 (On-Site)
- HOPES Community Action Partnership, Incorporated
- Oklahoma City, OK
- 4 days ago
- Oklahoma City, OK
- 4 days ago
This position bridges front-line help desk support and systems administration, playing a key role in maintaining a stable and secure environment for staff and the clients we serve....
In Person- Red Rock Behavioral Health Services
- Oklahoma City, OK
- 5 days ago
- Oklahoma City, OK
- 5 days ago
This level of technician provides help desk support, service and preventive maintenance activities on PCs, networks, telecom systems and peripherals....
In PersonRole: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 annually depending on experience Benefits: The position is eligible for medical, dental, vision,...
In Person- Ukpeagvik Inupiat Corporation
- Oklahoma City, OK
- 5 days ago
- Oklahoma City, OK
- 5 days ago
Overview Tier 1 Helpdesk Technician (EITAAS-2026-25364): Bowhead Logistics Management LLC, a UIC Government Services company, is seeking driven IT professionals to join its Enterprise Service Desk...
Hybrid- Ukpeagvik Inupiat Corporation
- Oklahoma City, OK
- 5 days ago
- Oklahoma City, OK
- 5 days ago
Overview Tier 2 Helpdesk Technician (EITAAS-2026-25367): Bowhead Logistics Management LLC, a UIC Government Services company, is seeking an experienced Enterprise Service Desk Helpdesk Technician...
Hybrid- Addison Group
- Oklahoma City, OK
- 6 days ago
- Oklahoma City, OK
- 6 days ago
IT Systems Support Technician Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $50,000 - 65,000 / year depending on experience Benefits : The position is eligible for medical,...
In PersonMember Workflow / Helpdesk Agent - Oklahoma City, OK (On-site)
- gainwelltechnologies
- Oklahoma City, OK
- 11 days ago
- Oklahoma City, OK
- 11 days ago
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell...
In PersonMember Help Desk Agent - Oklahoma City, OK (On-site)
- gainwelltechnologies
- Oklahoma City, OK
- 11 days ago
- Oklahoma City, OK
- 11 days ago
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell...
In Person- State of Oklahoma
- Oklahoma City, OK
- 12 days ago
- Oklahoma City, OK
- 12 days ago
Job Posting Title IIS User Support Specialist Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Immunization Service Job Posting End Date Refer to the date listed at the...
In PersonCompany Description My name is Soujanya. Kothuri My contact number ... and I'm a staffing specialist at Intelliswift, a global staffing and IT consulting company. We are constantly on the lookout...
In PersonPay Range:$17/hr-$18/hr Job title:IT Support Day to Day in the role (responsibilities): Handle approximately 10 inbound support calls per day Manage and close approximately 10 tickets daily...
In Persondesk support Active Directory Ticket Ticketing IT Support Help desk Help desk support Active Directory Ticket Ticketing...
In PersonTroubleshoots problems with operating systems, applications, remote access, email, and telephone and wireless issues....
In PersonDemographic Data for Oklahoma City, OK
Moving to Oklahoma City, OK? Find some basic demographic data about Oklahoma City, OK below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Oklahoma City, OK
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Oklahoma City, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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