Help Desk Technician Jobs in Norman, OK
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Archibus Facility-Space Management Software Support Specialist
- Oklahoma City, OK (17 miles from Norman, OK)
- 8 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 8 days ago
Description Leidos is seeking an experienced Archibus Facility-Space Management Software Support Specialist to provide software support services for the Federal Aviation Administration (FAA)...
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
This level of technician provides help desk support, service and preventive maintenance activities on PCs, networks, telecom systems and peripherals....
Telecomm Application Support Analyst
- Oklahoma City, OK (17 miles from Norman, OK)
- 5 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 5 days ago
As a member of the Telecommunications team, the Application Support role is responsible for the implementation, maintenance, upgrades, and support of call center applications and related telephony...
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
Required: Active Clearance. Secret Knowledge of DoD-Secret operations, I need someone who has been in a closed area before. Experience working as a Desktop Technician. Huge plus: - Linux...
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Help Desk Analyst - Tier 1 (Night)
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
- Oklahoma City, OK (17 miles from Norman, OK)
- 7 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 7 days ago
Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
SR. Desktop Support Technician
- Oklahoma City, OK (17 miles from Norman, OK)
- 8 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 8 days ago
Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all...
Workflow Eligibility Helpdesk Hybrid
- Oklahoma City, OK (17 miles from Norman, OK)
- 9 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 9 days ago
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll...
Advanced Technical Support Specialist
- Oklahoma City, OK (17 miles from Norman, OK)
- 10 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Senior Endpoint and Virtual Desktop Engineer
- Oklahoma City, OK (17 miles from Norman, OK)
- 10 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 10 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
- Oklahoma City, OK (17 miles from Norman, OK)
- 12 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 12 days ago
Help Desk Oklahoma City, OK 731095921 Posted: 04/17/2025 Industry: Clerical Job Number: 45449222 Pay Rate: $17.74 / hour Job Description Position: Help Desk Specialist Location: Oklahoma City, OK...
Provider Internet HelpDesk-HYBRID (OK)
- Oklahoma City, OK (17 miles from Norman, OK)
- 16 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 16 days ago
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll...
2025-2026: Technology Support Specialist: Adm
- Oklahoma City, OK (17 miles from Norman, OK)
- 17 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 17 days ago
Installs computer hardware, operating systems software and other softwares. Assists in any projects undertaken involving technology equipment and network access as required....
Familiarity with both the Windows and Mac operating systems. Capability to multi-task and address changing priorities is a must....
Demographic Data for Norman, OK
Moving to Norman, OK? Find some basic demographic data about Norman, OK below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Norman, OK
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Norman, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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