Help Desk Technician Jobs in Westerville, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Columbus, OH (6 miles from Westerville, OH)
- 30+ days ago
- Columbus, OH (6 miles from Westerville, OH)
- 30+ days ago
MICRO CENTER is the nations leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
Technical Support Representatives - Part-Time
- Hilliard, OH (15 miles from Westerville, OH)
- 30+ days ago
- Hilliard, OH (15 miles from Westerville, OH)
- 30+ days ago
MICRO CENTER is the nations leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
PC Support Technician/Desktop Support
- Columbus, OH (6 miles from Westerville, OH)
- 13 hours ago
- Columbus, OH (6 miles from Westerville, OH)
- 13 hours ago
policies Preferred Qualifications: Experience in a government, legal, or high-security environment Prior use of ITSM/ticketing platforms (e.g., ServiceNow) Remote desktop support tools (e.g., RDP, Dameware...
Software Sales and Support Specialist
- Columbus, OH (6 miles from Westerville, OH)
- 23 hours ago
- Columbus, OH (6 miles from Westerville, OH)
- 23 hours ago
Promotes the sale of Amada software and peripherals within assigned territory. Conducts on-site support to set up the software parameters to match the machine's specifications to take full...
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
Troubleshoot Windows 10/11 operating systems. Diagnose and resolve issues with peripheral devices such as printers, scanners, and mobile devices....
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
) Preferred 2+ years Useful for supporting remote users and multi-site operations A+ or similar technical certification Preferred N/A CompTIA or equivalent certs a plus Provide Details Government or...
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
We have a strong foundation built on legacy and emerging technologies, including excellent track record of on-time delif emerging mobile-based applications and web based application development....
Engineering Operations Technician, Operations, IT, & Support Engineering
- Plain City, OH (20 miles from Westerville, OH)
- 3 days ago
- Plain City, OH (20 miles from Westerville, OH)
- 3 days ago
How would you like to be a part of Earth's most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most innovative data...
- Dublin, OH (12 miles from Westerville, OH)
- 6 days ago
- Dublin, OH (12 miles from Westerville, OH)
- 6 days ago
Support Specialist Dublin, OH 1 Contract Administrative & Clerical Highlights Job Number BH_1004887 Job Type Contract Description Innova Solutions has a client that is immediately hiring for an...
Technical Support Specialist III
- Delaware, OH (15 miles from Westerville, OH)
- 7 days ago
- Delaware, OH (15 miles from Westerville, OH)
- 7 days ago
You can do great work and love what you do with the City of Delaware. We are an organization that succeeds because of teamwork, dedication, diversity, and the innovative spirit of all our...
- Columbus, OH (6 miles from Westerville, OH)
- 8 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 8 days ago
Skills Desktop, Windows 10, Troubleshooting, Hardware, Customer service, Technical support, Imaging, Deployment, Help desk support, Active directory, Printers, O365 Top Skills Details Desktop, Windows...
- Granville, OH (18 miles from Westerville, OH)
- 8 days ago
- Granville, OH (18 miles from Westerville, OH)
- 8 days ago
Working knowledge of Linux or Unix-based operating systems. Experience with Banner applications. Technical expertise gained in a network-intensive environment....
- Columbus, OH (6 miles from Westerville, OH)
- 8 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 8 days ago
Must Have Technical/Functional Skills Assist users with general technologies, including Windows 10/11, Virtual Desktops, MacOS, and workstation hardware (Mac, Dell, HP) Customer handling skill...
Computer Systems Support Engineer
- Columbus, OH (6 miles from Westerville, OH)
- 8 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 8 days ago
Must Have Technical/Functional Skills Assist users with general technologies, including Windows 10/11, Virtual Desktops, MacOS, and workstation hardware (Mac, Dell, HP) Customer handling skill...
- Grove City, OH (20 miles from Westerville, OH)
- 9 days ago
- Grove City, OH (20 miles from Westerville, OH)
- 9 days ago
Advanced skills in Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience. HP Desktop and Laptop Certification preferred....
Demographic Data for Westerville, OH
Moving to Westerville, OH? Find some basic demographic data about Westerville, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Westerville, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Westerville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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