Help Desk Technician Jobs in Holland, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
(Remote) Level 2 Support Specialist
- Harris Computer Systems
- Oregon, OH (12 miles from Holland, OH)
- 15 hours ago
- Oregon, OH (12 miles from Holland, OH)
- 15 hours ago
SilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In PersonDesktop Support Specialist (Onsite in Holland, OH)
- Velocity A Managed Solutions Company
- Holland, OH
- 9 days ago
- Holland, OH
- 9 days ago
Velocity is seeking to hire an onsite Desktop Support Specialist. The Desktop Support Specialist will work a second shift schedule and be onsite @ our Holland, Ohio location. This role assists...
In PersonOnsite, Holland, Ohio Monday-Friday 8:30am-5:00pm What started in 1989 as a family-owned video rental store grew into a trusted partner dedicated to helping libraries thrive. A single suggestion...
In Person- 360care
- Perrysburg, OH (11 miles from Holland, OH)
- 30+ days ago
- Perrysburg, OH (11 miles from Holland, OH)
- 30+ days ago
system software, hardware and/or networks....
In PersonIT Support Analyst - onsite Toledo, OH
- Welltower, Inc
- Toledo, OH (10 miles from Holland, OH)
- 30+ days ago
- Toledo, OH (10 miles from Holland, OH)
- 30+ days ago
The ideal candidate will have experience with the following technologies: Jira Service Management Ticketing System Windows 10 and 11 operating systems Hardware support for laptops, desktops, printers...
In PersonHelp Desk - Contracted Technology Support Level 1
- Monroe Public Schools
- Monroe, MI (23 miles from Holland, OH)
- 90+ days ago
- Monroe, MI (23 miles from Holland, OH)
- 90+ days ago
At least one (1) year of experience in IT support, including the installation, configuration, maintenance, and troubleshooting of operating systems, hardware, and peripheral devices....
In PersonDemographic Data for Holland, OH
Moving to Holland, OH? Find some basic demographic data about Holland, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Holland, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Holland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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