Help Desk Technician Jobs in Glouster, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Spanish Speaking End User Support Specialist - Full-time
- Glouster, OH
- 16 days ago
- Glouster, OH
- 16 days ago
Patrique Mercier Recruitment ES is excited to offer a new opportunity for a Spanish Speaking End User Support Specialist. This role is ideal for individuals passionate about providing exceptional...
Slovenian Speaking Consultant for IT Support & Tech Solutions Department
- Glouster, OH
- 16 days ago
- Glouster, OH
- 16 days ago
Mercier Consultancy is pleased to announce an opening for a Slovenian Speaking Consultant in our Client's IT Support & Tech Solutions Department. This important Junior role is designed for...
German Speaking Helpdesk Support Agent roles in Athens Greece
- Glouster, OH
- 16 days ago
- Glouster, OH
- 16 days ago
Come and join us in beautiful Athens, Greece! Patrique Mercier Recruitment is on the lookout for enthusiastic German Speaking Helpdesk Support Agents who are ready to take customer service to the...
Italian Speaking IT Help Desk Support in Greece - Fully Paid Relocation - Full-time
- Albany, OH (23 miles from Glouster, OH)
- 16 days ago
- Albany, OH (23 miles from Glouster, OH)
- 16 days ago
Patrique Mercier Recruitment JP is currently offering Italian-speaking job opportunities in Greece. This is an excellent opportunity for Italian speakers to work in Greece and experience a new...
Demographic Data for Glouster, OH
Moving to Glouster, OH? Find some basic demographic data about Glouster, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Glouster, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Glouster, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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