Help Desk Technician Jobs in East Canton, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Production Support Engineer
- Akron, OH (23 miles from East Canton, OH)
- 2 days ago
- Akron, OH (23 miles from East Canton, OH)
- 2 days ago
We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than...
Customer Support Specialist (AP1) - NE Region
- Akron, OH (23 miles from East Canton, OH)
- 5 days ago
- Akron, OH (23 miles from East Canton, OH)
- 5 days ago
Customer Support Specialist (CSS) Position Overview Are you an experienced administrative professional eager to start a rewarding career in public service? Join Opportunities for Ohioans with...
- Akron, OH (23 miles from East Canton, OH)
- 6 days ago
- Akron, OH (23 miles from East Canton, OH)
- 6 days ago
WE HIRE CHAMPIONS! Join Visual Edge It, where technology meets excellence. Were embarking on a mission to build a winning team, and our partnership with the Pro Football Hall of Fame exemplifies...
- New Philadelphia, OH (23 miles from East Canton, OH)
- 7 days ago
- New Philadelphia, OH (23 miles from East Canton, OH)
- 7 days ago
Overview We are seeking a skilled and detail-oriented Computer /Network Technician to join our dynamic IT team. The ideal candidate will be responsible for maintaining and troubleshooting computer...
Desktop Support Installation Technician - 2074602
- Akron, OH (23 miles from East Canton, OH)
- 17 days ago
- Akron, OH (23 miles from East Canton, OH)
- 17 days ago
Job#: 2074602****Job Description:**Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients'...
- Akron, OH (23 miles from East Canton, OH)
- 26 days ago
- Akron, OH (23 miles from East Canton, OH)
- 26 days ago
Service Desk Agent Estimate Start Date: June 2, 2025 End Date: December 1, 2025 Work Location/Type: This position is hybrid; 1-2 days onsite at 390 Roberts St Narrative Description of Position:...
Desktop Support Installation Technician
- Akron, OH (23 miles from East Canton, OH)
- 28 days ago
- Akron, OH (23 miles from East Canton, OH)
- 28 days ago
Job#: 2074602 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital...
- Akron, OH (23 miles from East Canton, OH)
- 30+ days ago
- Akron, OH (23 miles from East Canton, OH)
- 30+ days ago
Requisition ID: 125095 Sponsorship Available: No Relocation Assistance Available: No Goodyear. More Driven. About the Position As a Product Performance Insight Support Technology Engineer, you...
Copier / IT Support Technician OMJST
- New Philadelphia, OH (23 miles from East Canton, OH)
- 30+ days ago
- New Philadelphia, OH (23 miles from East Canton, OH)
- 30+ days ago
T-214-5Job Title: Copier / IT TechnicianWorksite Location: New Philadelphia, Ohio 44663Number of Job Openings: 2 How to Apply: **APPLY DIRECT w/ RESUME** to the employer by email (...). Please...
Demographic Data for East Canton, OH
Moving to East Canton, OH? Find some basic demographic data about East Canton, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in East Canton, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in East Canton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- LAN
- Systems Center Configuration Manager
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- IT Service Management
- DHCP
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Multitasking
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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