Help Desk Technician Jobs in Dayton, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
In our tuition-free Tech Fundamentals program, you will master the basics of IT with real-world applications. What's Included in Tech Fundamentals - Up to 20 weeks of instructor-led virtual...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Technical Support Specialist I Would you like to join our great tech support team? Are you a solutions oriented technical support professional? About our Team LexisNexis Legal & Professional,...
- New Bremen, OH (24 miles from Dayton, OH)
- 4 days ago
- New Bremen, OH (24 miles from Dayton, OH)
- 4 days ago
Provide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded, Linux, etc.) to connect to a network and Windows file share....
- New Bremen, OH (24 miles from Dayton, OH)
- 6 days ago
- New Bremen, OH (24 miles from Dayton, OH)
- 6 days ago
Provide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded, Linux, etc.) to connect to a network and Windows file share....
The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization...
## Position description: As a Network Support Specialist, you will serve as the single point of ownership for dealership computer hardware and networking issues. This can include troubleshooting...
Job#: 2074912 Job Description: Desktop Support Technician Interested candidates should apply directly to [email protected] Location : Dayton, OH - position will require travel occasionally for...
Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician II, you will be using your skills and expertise to provide computer,...
Systems, and computer hardware setup and troubleshooting experience.Systems administration duties as assigned and as opportunities are presented.Clearly communicate and collaborate within and outside...
Tier 1 Help Desk Analyst Bering Straits Native Corporation - 3.0 Dayton, OH Job Details Full-time Estimated: $61.1K - $72K a year 11 hours ago Qualifications Management Software troubleshooting...
Torch Technologies has an exciting opportunity for a Test and Evaluation Engineer located at Wright-Patterson Air Force Base in Dayton, Ohio to support our EPASS GB contract. Within the AFLCMC/GB...
and Experience:Bachelor's degree in or equivalent years of relevant work experience is requiredFive (5) years of development experience, to include.NET, is requiredFive (5) years of experience using operating...
- Covington, OH (22 miles from Dayton, OH)
- 30+ days ago
- Covington, OH (22 miles from Dayton, OH)
- 30+ days ago
. * Familiarity with Windows operating systems, Microsoft Office 365, and iOS devices. * Relevant certifications such as CompTIA A+ and Network+ are a plus....
As a Network Support Specialist, you will serve as the single point of ownership for dealership computer hardware and networking issues. This can include troubleshooting and repairing problems...
Demographic Data for Dayton, OH
Moving to Dayton, OH? Find some basic demographic data about Dayton, OH below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Dayton, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Dayton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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