Help Desk Technician Jobs in Dayton, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Knowledge of Linux and Windows operating systems, file system structure and troubleshooting techniques....
Knowledge of Linux and Windows operating systems, file system structure and troubleshooting techniques....
Position Title: Computer Tech Student Classification: Non-Exempt Reports To: I.T. Administrator Shift available: Part-Time 19+ hours/weekly Pay: $17.20 / hr. This Posting is for DJCC Students...
\n- Paid holidays, vacation and sick days\n\n\nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment....
Overview: MTSI is seeking an experienced and highly capable IT Helpdesk Support Specialist to provide advanced end-user and system-level support to our AFRL customer at Wright-Patterson AFB. This...
Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician II, you will be using your skills and expertise to provide computer,...
- Versailles, OH (11 miles from Dayton, OH)
- 10 days ago
- Versailles, OH (11 miles from Dayton, OH)
- 10 days ago
JOB SUMMARY: This position is primarily responsible for identifying, implementing, tuning, troubleshooting, documenting, maintaining and supporting Midmark's desktop computers, laptops, thin...
Entry Level Network Support Specialist Job Poster : Jobs Skills:Network Support | Location: Dayton, Ohio, United States Of America Views:621 Network Support Specialist Our Network Support...
The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS....
\n\nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.","...
\n\nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.","...
":"The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization...
This position provides three tier support (Tier 1 – help desk support via phone, email and in person, Tier 2 – onsite, field support, and Tier 3 - support for internal systems and processes)....
Demographic Data for Dayton, OH
Moving to Dayton, OH? Find some basic demographic data about Dayton, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Dayton, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Dayton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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