Help Desk Technician Jobs in Canfield, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Student technicians help keep the district technology running smoothly and efficiently. Running the Help Desk involves technicians to field emails, helpdesk, and in-person visits, answering...
Help Desk Support Technician - College Student
- Boardman, OH (5 miles from Canfield, OH)
- 6 days ago
- Boardman, OH (5 miles from Canfield, OH)
- 6 days ago
Help Desk Support Technician - College Student Boardman Local Schools Boardman Local Schools - Boardman, Ohio This job is also posted in Ohio Education Job Board: Ohio's resource for jobs in education...
- Warren, OH (16 miles from Canfield, OH)
- 15 days ago
- Warren, OH (16 miles from Canfield, OH)
- 15 days ago
SHAPE THE FUTURE OF MOBILITY FROM DAY ONE. This position is part of our Signal & Power Solutions segment; Connection Systems business unit. Summary (About this Position): The Connection Systems...
Desk Support experience and/or a combination of education and experience Knowledge of Word, Excel, Internet navigation/research, and Outlook is expected Experience with Microsoft Office and PC repairs...
IT Support Technician, Level 1
- Youngstown, OH (8 miles from Canfield, OH)
- 30+ days ago
- Youngstown, OH (8 miles from Canfield, OH)
- 30+ days ago
Bitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin...
Branch Operational Support (Help Desk)
- Hermitage, PA (22 miles from Canfield, OH)
- 45+ days ago
- Hermitage, PA (22 miles from Canfield, OH)
- 45+ days ago
A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B....
Demographic Data for Canfield, OH
Moving to Canfield, OH? Find some basic demographic data about Canfield, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Canfield, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Canfield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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