Help Desk Technician Jobs in Beavercreek, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Monroe, OH (21 miles from Beavercreek, OH)
- 3 hours ago
- Monroe, OH (21 miles from Beavercreek, OH)
- 3 hours ago
Job Duties Participates as a team member in all aspects of Technical Systems (Help Desk) support. Resolves all tiers of support issues....
As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician...
Facilities Help Desk Specialist
- Enon, OH (16 miles from Beavercreek, OH)
- 22 hours ago
- Enon, OH (16 miles from Beavercreek, OH)
- 22 hours ago
This role supports Stores, Maintenance Techs, Vendors, and Contractors via telephone, e-mail, and ticketing systems. Requests can include part orders, logging cases to the Help Desk, creating...
- Enon, OH (16 miles from Beavercreek, OH)
- 22 hours ago
- Enon, OH (16 miles from Beavercreek, OH)
- 22 hours ago
Job Summary The Tier 2 Technical Support Specialist provides advanced technical support for store leaders, franchisees, and internal teams by troubleshooting complex IT issues that cannot be...
Helpdesk Analyst/Customer Service
- Englewood, OH (22 miles from Beavercreek, OH)
- 2 days ago
- Englewood, OH (22 miles from Beavercreek, OH)
- 2 days ago
Company Description US IT Solutions Job Description Location: Englewood, OH Client: McKesson Type: Fulltime Note : We are Looking for Bi-Lingual Consultants with Proficiency in English and...
- Mason, OH (23 miles from Beavercreek, OH)
- 3 days ago
- Mason, OH (23 miles from Beavercreek, OH)
- 3 days ago
Desk Technician REPORTS TO: Director of Technology or Designee EMPLOYMENT STATUS: Full-Time, 257 Days, 40 Hours Per Week, FLSA Non-Exempt QUALIFICATIONS: High school diploma or equivalent; Associate's...
- Lebanon, OH (15 miles from Beavercreek, OH)
- 6 days ago
- Lebanon, OH (15 miles from Beavercreek, OH)
- 6 days ago
Help Desk Technician Warren County Career Center Warren County Career Center - Lebanon, Ohio This job is also posted in Ohio Education Job Board: Ohio's resource for jobs in education Job Details Job...
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is...
Substitute - System Support Engineer - IT Department
- Lebanon, OH (15 miles from Beavercreek, OH)
- 7 days ago
- Lebanon, OH (15 miles from Beavercreek, OH)
- 7 days ago
a related field preferred Five or more years working in a school district technology department (preferred) CompTIA A+ and Network+ certifications preferred (or in progress) Proficient in Windows operating...
System Support Engineer - IT Department
- Lebanon, OH (15 miles from Beavercreek, OH)
- 11 days ago
- Lebanon, OH (15 miles from Beavercreek, OH)
- 11 days ago
a related field preferred Five or more years working in a school district technology department (preferred) CompTIA A+ and Network+ certifications preferred (or in progress) Proficient in Windows operating...
- Franklin, OH (15 miles from Beavercreek, OH)
- 12 days ago
- Franklin, OH (15 miles from Beavercreek, OH)
- 12 days ago
This position provides three tier support (Tier 1 - help desk support via phone, email and in person, Tier 2 - onsite, field support, and Tier 3 - support for internal systems and processes)....
- Springboro, OH (10 miles from Beavercreek, OH)
- 14 days ago
- Springboro, OH (10 miles from Beavercreek, OH)
- 14 days ago
Working knowledge of Microsoft Office and Windows Operating Systems....
Remote WorkThe Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization...
System Support Engineer - IT Department
- Mason, OH (23 miles from Beavercreek, OH)
- 25 days ago
- Mason, OH (23 miles from Beavercreek, OH)
- 25 days ago
a related field preferred Five or more years working in a school district technology department (preferred) CompTIA A+ and Network+ certifications preferred (or in progress) Proficient in Windows operating...
- Wilmington, OH (17 miles from Beavercreek, OH)
- 30+ days ago
- Wilmington, OH (17 miles from Beavercreek, OH)
- 30+ days ago
This position is essential to ensure the seamless transition, efficient inventory management, and continued high-quality deskside services for our corporate environment. Key Responsibilities :...
Demographic Data for Beavercreek, OH
Moving to Beavercreek, OH? Find some basic demographic data about Beavercreek, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Beavercreek, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Beavercreek, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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