Help Desk Technician Jobs in Avon, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- KeyBank
- Brooklyn, OH (14 miles from Avon, OH)
- 5 days ago
- Brooklyn, OH (14 miles from Avon, OH)
- 5 days ago
Knowledge of operating systems, database administration, CloudSQL, terraform, ansible, Agile and/or Project Management delivery experience COMPENSATION AND BENEFITS This position is eligible to earn...
Hybrid- Applied Industrial Technologies
- Cleveland, OH (17 miles from Avon, OH)
- 6 days ago
- Cleveland, OH (17 miles from Avon, OH)
- 6 days ago
The Level 1 IT Help Desk Technician is responsible for providing technical assistance and support to end-users in a timely and professional manner....
In PersonBranch Specialist Technical Support (Spanish)
- Sherwin-Williams
- Avon, OH
- 6 days ago
- Avon, OH
- 6 days ago
View More Jobs Branch Specialist Technical Support (Spanish) Utica, MI, United States Job Description Job duties involve contact with customers, which may include minors; and access to cash and...
In Person- TEKsystems
- Brook Park, OH (10 miles from Avon, OH)
- 6 days ago
- Brook Park, OH (10 miles from Avon, OH)
- 6 days ago
Skills Configuration, Technical support, hardware, technical knowledge, Customer service, Help desk support, Windows troubleshooting, Windows 10 Top Skills Details Configuration,Technical support,hardware...
In Person- LifeStance Health
- Rocky River, OH (8 miles from Avon, OH)
- 13 days ago
- Rocky River, OH (8 miles from Avon, OH)
- 13 days ago
systems (Windows 10/11, macOS), Microsoft 365, and basic networking Experience with Active Directory, Exchange, VPNs, and remote access tools (e.g., TeamViewer, RDP) Excellent troubleshooting, analytical...
In Person- Brookfield Properties
- Cleveland, OH (17 miles from Avon, OH)
- 14 days ago
- Cleveland, OH (17 miles from Avon, OH)
- 14 days ago
Location Key Tower - 127 Public Square Business We know that a one-size-fits-all approach doesnt work when it comes to residential living. Thats why, at Brookfield Properties, our portfolio...
Hybrid- Vaco by Highspring
- Cleveland, OH (17 miles from Avon, OH)
- 21 days ago
- Cleveland, OH (17 miles from Avon, OH)
- 21 days ago
IT Support Technician (Contract-to-Hire) - On-Site Clinical Support Job Type: Contract-to-Hire (6 months with a high chance of becoming permanent) Schedule: Monday to Friday, regular business...
In Person- Federal Reserve Bank (FRB)
- Cleveland, OH (17 miles from Avon, OH)
- 23 days ago
- Cleveland, OH (17 miles from Avon, OH)
- 23 days ago
Company Federal Reserve Bank of Cleveland The Federal Reserve Bank of Cleveland's mission is to foster the stability, integrity, and efficiency of the nation's monetary, financial, and payment...
In Person- Custom Computer Specialists, Inc.
- Cleveland, OH (17 miles from Avon, OH)
- 30+ days ago
- Cleveland, OH (17 miles from Avon, OH)
- 30+ days ago
We are a growing IT company; a great place to start and grow your career! CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed...
In Person- Invacare
- Elyria, OH (7 miles from Avon, OH)
- 30+ days ago
- Elyria, OH (7 miles from Avon, OH)
- 30+ days ago
Demonstrated knowledge of Microsoft Operating Systems and software as well as PC and printer hardware repair is required....
In Person- CESO
- Cleveland, OH (17 miles from Avon, OH)
- 30+ days ago
- Cleveland, OH (17 miles from Avon, OH)
- 30+ days ago
Set up new employee equipment, including hardware installation, operating system setup, and application access....
HybridManager I, Technical Support Production Printing
- Ricoh
- Parma, OH (15 miles from Avon, OH)
- 30+ days ago
- Parma, OH (15 miles from Avon, OH)
- 30+ days ago
QUALIFICATIONS (Education, Experience, and Certifications) Typically Required: BS Computer Science Requires minimum of 3 years of experience with Microsoft operating systems....
In PersonSystem Reliability and Support Specialist Sr.
- PNC Financial Services Group, Inc.
- Strongsville, OH (14 miles from Avon, OH)
- 45+ days ago
- Strongsville, OH (14 miles from Avon, OH)
- 45+ days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
In Person- TEKsystems
- Cleveland, OH (17 miles from Avon, OH)
- 45+ days ago
- Cleveland, OH (17 miles from Avon, OH)
- 45+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In PersonIT Support Consultant (with German)
- Capgemini Holding Inc
- Cleveland, OH (20 miles from Avon, OH)
- 45+ days ago
- Cleveland, OH (20 miles from Avon, OH)
- 45+ days ago
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues...
RemoteDemographic Data for Avon, OH
Moving to Avon, OH? Find some basic demographic data about Avon, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Avon, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Avon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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