Help Desk Technician Jobs in Spring Lake, NC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Fort Liberty, NC (5 miles from Spring Lake, NC)
- 1 day ago
- Fort Liberty, NC (5 miles from Spring Lake, NC)
- 1 day ago
Job Description Description SAIC is seeking a dedicated and skilled PC Technician to join our team in support of the USSOCOM SITEC 3 contract. This key role demands a high level of operational...
- Fort Bragg, NC (5 miles from Spring Lake, NC)
- 2 days ago
- Fort Bragg, NC (5 miles from Spring Lake, NC)
- 2 days ago
PC Technician, Senior Key Role: Performs a variety of services in support of End Users or Missions for the various components and commands residing at the locations assigned and as directed by...
SITEC - Change Management Specialist/PC Tech (JNY)- Fort Bragg, NC
- Fort Bragg, NC (5 miles from Spring Lake, NC)
- 9 days ago
- Fort Bragg, NC (5 miles from Spring Lake, NC)
- 9 days ago
Responsibilities Peraton requires Change Managers to support the Special Operation Command Information Technology Enterprise Contract (SITEC) 3. Positions are located at the SOCOM Headquarters at...
Department IT Support Technician POS #103000005
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 9 days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 9 days ago
This position is being reposted. Previous applicants are still being considered and do not need to reapply* Join the Cumberland County Board of Elections and play a role in ensuring fair, honest,...
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 30+ days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 30+ days ago
Experience in IT Help Desk Support (application and hardware support). Technical training and certifications, such as HP Certifications....
Help Desk Support Specialist (TS/SCI) NEW
- Fort Bragg, NC (5 miles from Spring Lake, NC)
- 30+ days ago
- Fort Bragg, NC (5 miles from Spring Lake, NC)
- 30+ days ago
-Handles problem that the first-tier of help desk support is unable to resolve....
Help Desk Support Specialist II (ACC-MICC)
- Spring Lake, NC
- 30+ days ago
- Spring Lake, NC
- 30+ days ago
Qualifications 3+ years experience in help desk support, desktop troubleshooting, and ITSM. Bachelors degree in a related field desired....
Overview Abacus Technology is seeking a Help Desk Support Specialist to provide technical support and troubleshooting for Army IT systems, networks, and end-user computing devices at Fort Bragg....
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 90+ days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 90+ days ago
Knowledge/Skills/Abilities Strong knowledge of common operating systems (Windows, macOS, iOS, Android, and ChromeOS) and common software applications including Microsoft 365 Apps for Business (Word,...
ITS Application Support Analyst POS # 115000026
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 90+ days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 90+ days ago
Knowledge of data relationships, reporting tools, basic relational database skills, and organizational business practices Knowledge of the methods, procedures, and policies of Cumberland County as such...
Demographic Data for Spring Lake, NC
Moving to Spring Lake, NC? Find some basic demographic data about Spring Lake, NC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Spring Lake, NC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Spring Lake, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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