Help Desk Technician Jobs in Fort Liberty, NC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical expertise in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must be proficient with Dameware, RDP and Terminal Services....
Technical experience in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must have experience with Dameware, RDP and Terminal Services....
Job Description Description SAIC is seeking a dedicated and skilled PC Technician to join our team in support of the USSOCOM SITEC 3 contract. This key role demands a high level of operational...
End-User Support Specialist, School of Medicine
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 29 days ago
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 29 days ago
Install, configure, and update software and operating systems. Provide support for common business applications (e.g., Microsoft 365, Google Workspace, Zoom, Teams, etc.)....
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 30+ days ago
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 30+ days ago
Service Desk Specialist Job Employer Name:SpiderID: 13922597 Location: Fayetteville, North CarolinaDate Posted: 1/9/2025 Wage:Category: Information Technology Job Code: 2025-01 Job Description:...
Information Technology Support Specialist Technical Support and Systems Maintenance [DOA0013012]
- Fort Bragg, NC
- 45+ days ago
- Fort Bragg, NC
- 45+ days ago
Company Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices....
Help Desk Support Specialist II
- Spring Lake, NC (5 miles from Fort Liberty, NC)
- 45+ days ago
- Spring Lake, NC (5 miles from Fort Liberty, NC)
- 45+ days ago
Overview Abacus Technology is seeking a Help Desk Support Specialist to provide technical support and troubleshooting for Army IT systems, networks, and end-user computing devices at Fort Bragg....
Help Desk Support Specialist I
- Spring Lake, NC (5 miles from Fort Liberty, NC)
- 90+ days ago
- Spring Lake, NC (5 miles from Fort Liberty, NC)
- 90+ days ago
Overview Abacus Technology is seeking a Help Desk Support Specialist to provide technical support and troubleshooting for Army IT systems, networks, and end-user computing devices at Fort Bragg....
Demographic Data for Fort Liberty, NC
Moving to Fort Liberty, NC? Find some basic demographic data about Fort Liberty, NC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Fort Liberty, NC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fort Liberty, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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