Help Desk Technician Jobs in Cary, NC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
- INFO ORIGIN INC
- Raleigh, NC (8 miles from Cary, NC)
- 1 hour ago
- Raleigh, NC (8 miles from Cary, NC)
- 1 hour ago
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position INFO ORIGIN INC - 4.0 Raleigh, NC Job Details Contract $35 - $45 an hour 20 hours ago Qualifications Incident management software IT...
Remote Contract- TG Therapeutics, Inc
- Morrisville, NC (7 miles from Cary, NC)
- 2 hours ago
- Morrisville, NC (7 miles from Cary, NC)
- 2 hours ago
DEEPLY COMMITTED TO PATIENTS Open Position Title: IT Support Engineer II Location: Morrisville, NC (hybrid) If you are interested in the below position, please send your resume to ... and...
RemoteSenior Application Support Analyst
- DPR Construction
- Raleigh, NC (8 miles from Cary, NC)
- 6 hours ago
- Raleigh, NC (8 miles from Cary, NC)
- 6 hours ago
Job Description Application Support Analyst - Productivity & Collaboration Position Summary DPR Construction is seeking an Application Support Analyst to support enterprise productivity,...
In PersonAzure Virtual Desktop Engineer
- Nam Info Inc
- Raleigh, NC (8 miles from Cary, NC)
- 10 hours ago
- Raleigh, NC (8 miles from Cary, NC)
- 10 hours ago
Role Name - Azure VDI Midpoint Engineer Location: Raliegh, NC Duration: 6 Months ROLE_DESCRIPTION This role is for a contingent resource to function as a mid-level engineer as part of Enact...
Hybrid- Honeywell
- Raleigh, NC (8 miles from Cary, NC)
- 18 hours ago
- Raleigh, NC (8 miles from Cary, NC)
- 18 hours ago
Software Support Engineer Raleigh, NC Are you a creative technical problem solver? Are you driven to fix whats not working or make things work better? If so, our team members are transforming how...
In PersonHCS Desktop Support Specialist - ISD End User Support
- UNC Health Care
- Raleigh, NC (8 miles from Cary, NC)
- 1 day ago
- Raleigh, NC (8 miles from Cary, NC)
- 1 day ago
Description Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina. Summary:...
In PersonEHR Helpdesk Analyst 1st Shift
- Atash Enterprises, LLC
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 2 days ago
Provides advanced Epic EHR support across 13 facilities. Fully remote, 1st shift (7AM 3:30PM EST). Resolves technical issues, manages access, and supports users; includes weekends and holidays to...
Remote- DPR Construction
- Raleigh, NC (8 miles from Cary, NC)
- 4 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 4 days ago
Technical Skills Strong knowledge of Microsoft 365 and Windows operating systems. Experience supporting cloud-based and enterprise applications....
Hybrid- UniMind Software Solutions,Inc
- Raleigh, NC (8 miles from Cary, NC)
- 5 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 5 days ago
EHR Helpdesk Analyst 1st Shift 12 Months Raleigh, NC Remote Provides advanced Epic EHR support across 13 facilities. Fully remote, 1st shift (7AM 3:30PM EST). Resolves technical issues, manages...
Remote- Carrboro, Town of (NC)
- Carrboro, NC (19 miles from Cary, NC)
- 5 days ago
- Carrboro, NC (19 miles from Cary, NC)
- 5 days ago
The IT Support Engineer I position's job duties span all aspects of end user support which includes, but is not limited to desktop, network, general security, email, phone system, inside and...
RemoteIN Person Interview For Desktop Specialist- Senior in Raleigh NC
- Ask IT Consulting
- Raleigh, NC (8 miles from Cary, NC)
- 6 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 6 days ago
Company Description This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and...
In Person- ServiceTrade
- Durham, NC (17 miles from Cary, NC)
- 13 days ago
- Durham, NC (17 miles from Cary, NC)
- 13 days ago
Position Description: At ServiceTrade, you'll build technology that matters - for your career, your team, and the thousands of commercial contractors who rely on our platform every day. We're on a...
Remote- NC State University
- Raleigh, NC (8 miles from Cary, NC)
- 13 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 13 days ago
Posting Information Posting Number: PG194654EP Internal Recruitment : No Working Title: IT Client Support Specialist Anticipated Hiring Range: $74,613 - $79,819 Work Schedule: Monday - Friday 8:00...
In Person- Nutanix
- Durham, NC (17 miles from Cary, NC)
- 14 days ago
- Durham, NC (17 miles from Cary, NC)
- 14 days ago
Hungry, Humble, Honest, with Heart. The Opportunity We are looking for an accomplished Systems Reliability Engineer (SRE) to support our Enterprise accounts, build and maintain strong customer...
In PersonProduction Support Engineer III
- Truist Financial Corporation
- Raleigh, NC (8 miles from Cary, NC)
- 15 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 15 days ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
In PersonDemographic Data for Cary, NC
Moving to Cary, NC? Find some basic demographic data about Cary, NC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Cary, NC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Cary, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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