Help Desk Technician Remote & Hybrid Only Jobs in New York
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Support Office, Clerical & Administrative $ 18 / Hour location_on Goshen, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Title: IT Support...
Operations (Tech) | Level 2 (USD) Location: New York, New York Duration: Contract Job ID: 168278 Job Overview: The Operations (Tech) | Level 2 role is a critical position within the Executive...
SEB is a leading northern European financial services group, and one of the largest IT employers in the Nordic European countries. Banking is rapidly changing, and we are proud of our reputation...
Remote Work. - Diagnose and resolve technical hardware and software issues, including operating systems and across a range of devices....
Remote WorkWhat You'll Do: Provides Help Desk support for workstations, laptops, printers, mobile devices, and other network-attached devices Monitors the internal ticketing systems, completing basic and escalated...
Remote WorkProduct Hardware Technical Support Specialist New York City, NY Join PatientPoint to be part of a dynamic team creating change in and around the doctor's office. As a leading digital health...
Audit and test Application Development and IT Services programming changes. Assist with programming requests from claims division or in conjunction with other divisions....
Strong knowledge of Windows and Apple operating systems, connectivity and email applications, network troubleshooting, web tools and problem-diagnosis skills....
Remote WorkAll applicants MUST complete this technical assessment in addition to the job application. We are looking for a NYC-based Support Engineer to join our talented, dynamic, and rapidly growing global...
Remote WorkThe Office of Labor Relations (OLR) represents the Mayor in the conduct of all labor relations between the City of New York and labor unions representing employees of the City. The Commissioner...
Remote WorkOverview Freelance IT Support (Contract, 1099) Hourly: $200$250 Were a fully remote company of 25 team members, primarily based in the U.S. (with a couple abroad), looking for a seasoned IT...
Remote WorkExtensive experience supporting Microsoft Operating Systems and Office Suite....
Job Order Number: DG0442708 Job Title: LIFT Help Desk Analyst Company: Seneca Holdings Location: Buffalo, NY Salary: Education: Bachelor's Degree Experience: 3 years Hours: 40 Duration: Full Time,...
Job Order Number: DG0447988 Job Title: QA/QC Support Specialist Company: Industrial Staffing Services Inc dba Equiliem Location: Brooklyn, NY Salary: Education: Bachelor's Degree Experience: 2...
systems required Ability to provide on-call support as necessary required The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance...
Remote WorkDemographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in New York
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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