Help Desk Technician Jobs in Queens Village, NY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Customer Technical Support Specialist, Informatics - 3rd Shift - REMOTE
- New York, NY (12 miles from Queens Village, NY)
- 1 hour ago
- New York, NY (12 miles from Queens Village, NY)
- 1 hour ago
Wondering whats within Beckman Coulter Diagnostics? Take a closer look. At first glance, youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to...
- New York, NY (12 miles from Queens Village, NY)
- 1 hour ago
- New York, NY (12 miles from Queens Village, NY)
- 1 hour ago
Overview At Privy, we build the authentication and cryptographic key management tools that power onboarding for hundreds of companies built on blockchain infrastructure and distributed systems....
- New York, NY (12 miles from Queens Village, NY)
- 1 hour ago
- New York, NY (12 miles from Queens Village, NY)
- 1 hour ago
Description Desktop Support Specialist I - Digital and Technology Partners - Monday - Friday 9am - 5pm Various Multiple Locations The Desktop Support Specialist I is responsible for delivering...
- New York, NY (12 miles from Queens Village, NY)
- 1 hour ago
- New York, NY (12 miles from Queens Village, NY)
- 1 hour ago
We are looking for a Technical Support Engineer to join our team in our New York office! There are a few things we take really seriously here at monday.com: building an amazing product and...
Client Support Specialist, Employee Health & Benefits
- Saddle Brook, NJ (21 miles from Queens Village, NY)
- 14 hours ago
- Saddle Brook, NJ (21 miles from Queens Village, NY)
- 14 hours ago
Client Support Specialist, Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary...
- New York, NY (12 miles from Queens Village, NY)
- 18 hours ago
- New York, NY (12 miles from Queens Village, NY)
- 18 hours ago
Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of...
- New York, NY (12 miles from Queens Village, NY)
- 18 hours ago
- New York, NY (12 miles from Queens Village, NY)
- 18 hours ago
Hands-on experience with Windows and macOS operating systems and networking....
Senior Manager, IT Support & Operations
- New York, NY (12 miles from Queens Village, NY)
- 23 hours ago
- New York, NY (12 miles from Queens Village, NY)
- 23 hours ago
systems....
Desktop Support Analyst I, St. Peters Hospital, Albany, NY
- New York, NY (12 miles from Queens Village, NY)
- 23 hours ago
- New York, NY (12 miles from Queens Village, NY)
- 23 hours ago
Advanced skills in Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience. HP Desktop and Laptop Certification preferred....
FIX Onboarding and Production Support Specialist
- New York, NY (12 miles from Queens Village, NY)
- 1 day ago
- New York, NY (12 miles from Queens Village, NY)
- 1 day ago
FIX Onboarding and Production Support Specialist Role: FIX Onboarding and Production Support Specialist Location : New York City, NY (Onsite) Duration: Long term Job Description: Seeking a...
Technical Support Engineer - Residential
- Rockleigh, NJ (21 miles from Queens Village, NY)
- 1 day ago
- Rockleigh, NJ (21 miles from Queens Village, NY)
- 1 day ago
The Technical Support Engineer is the primary level of support with advanced knowledge and understanding of all Crestron platforms and the video conferencing solutions running on that platform....
- New York City, NY (13 miles from Queens Village, NY)
- 1 day ago
- New York City, NY (13 miles from Queens Village, NY)
- 1 day ago
Service Desk Tier 1 Helpdesk JOB LOCATION: New York City, NY (290 Broadway - Ted Weiss Federal Building) WAGE RANGE*:$22-24 JOB NUMBER: 25-02769 REQUIRED EXPERIENCE: Public Trust Clearable...
- Brooklyn, NY (12 miles from Queens Village, NY)
- 1 day ago
- Brooklyn, NY (12 miles from Queens Village, NY)
- 1 day ago
Onsite 8:30am - 5pm Contract on w2, not accepting resumes from agencies. Location: Brooklyn, near Winthrop ST bus stop IT Service Desk Agent Job Description The Service Desk Agent is the first...
LoanIQ Application Support Analyst
- New York, NY (12 miles from Queens Village, NY)
- 1 day ago
- New York, NY (12 miles from Queens Village, NY)
- 1 day ago
Role: LoanIQ Support Consultant Location: NYC, NY Hybrid 1 day Experience: 8+ years 3 7 years of hands-on experience supporting LoanIQ application in a banking environment. Strong understanding of...
Information Technology Support Specialist
- Melville, NY (18 miles from Queens Village, NY)
- 1 day ago
- Melville, NY (18 miles from Queens Village, NY)
- 1 day ago
As an IT Support & Delivery Specialist, you will be responsible for providing IT support to attorneys, paralegals and support staff, as well as managing all incoming and outgoing shipments and...
Demographic Data for Queens Village, NY
Moving to Queens Village, NY? Find some basic demographic data about Queens Village, NY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Queens Village, NY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Queens Village, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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