Help Desk Technician Jobs in New York, NY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Academy Bus LLC
- Hoboken, NJ (1 mile from New York, NY)
- 1 hour ago
- Hoboken, NJ (1 mile from New York, NY)
- 1 hour ago
Academy Bus is seeking an IT Help Desk Technician to support IT systems administration, infrastructure, and enduser support across our Northeast locations....
In PersonTechnical and Desktop Support Specialist
- FBT Gibbons LLP
- Newark, NJ (9 miles from New York, NY)
- 1 hour ago
- Newark, NJ (9 miles from New York, NY)
- 1 hour ago
Provide second-tier help desk support via phone, desk side and remote assistance. Set up hardware, printers, telephones and peripherals to ensure seamless operation....
In PersonDesktop Support Engineer (Dispatch /Part-Time) Short Hills, -New Jersey- USA
- Axiom Technologies
- Millburn, NJ (16 miles from New York, NY)
- 1 hour ago
- Millburn, NJ (16 miles from New York, NY)
- 1 hour ago
Key Responsibilities: 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing...
In Person Part Timesystems and installing applications Troubleshooting hardware, software, and printer issues Coordinating repairs and collaborating across IT teams Managing and resolving support tickets through ServiceNow...
In PersonWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts...
In Person- DatRose
- Jamaica, NY (10 miles from New York, NY)
- 5 hours ago
- Jamaica, NY (10 miles from New York, NY)
- 5 hours ago
Many aid concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
HybridTechnical Support Specialist (NYC or NJ Office)
- 3DS Dassault Systems
- Iselin, NJ (20 miles from New York, NY)
- 5 hours ago
- Iselin, NJ (20 miles from New York, NY)
- 5 hours ago
Distinguish between application, operating system, network, and hardware problems, with an understanding of IT systems design, analysis, and integrations....
HybridTechnical Support Analyst Levels 1 - 2
- Metropolitan Transportation Authority
- New York, NY
- 6 hours ago
- New York, NY
- 6 hours ago
Proven knowledge and familiarity with installing, maintaining, and troubleshooting user resources, including, but not limited to, operating system software, MS Office suite, commercial off the shelf...
In PersonSenior Desktop Support Analyst
- Cognizant Technology Solutions
- New York, NY
- 6 hours ago
- New York, NY
- 6 hours ago
Strong technical knowledge of desktop operating systems and software applications. Experience providing deskside support to end-users in a corporate environment....
In Person- The New York Times Company
- New York, NY
- 17 hours ago
- New York, NY
- 17 hours ago
systems....
HybridJunior Computer Technician Full-Time Brooklyn, NY
- Brooklyn, NY (3 miles from New York, NY)
- 20 hours ago
- Brooklyn, NY (3 miles from New York, NY)
- 20 hours ago
Junior Computer Technician Full-Time Brooklyn, NY PITS Data Recovery is a data recovery company providing professional services across multiple locations. We are looking for a reliable Junior...
In Person Full TimeIT Support Level 1 Specialist - Hudson Tunnel Project
- NPAworldwide Recruitment Network
- Newark, NJ (9 miles from New York, NY)
- 1 day ago
- Newark, NJ (9 miles from New York, NY)
- 1 day ago
IT Support Level 1 Specialist - Hudson Tunnel Project (OOJ - 46027) 90000-100000 / US Dollars / Annual Salary NPAworldwide Recruitment Network update Last updated: Jun/01/2026 Job Description...
In PersonDiversified. Resilient. Dynamic. Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and...
In PersonTechnical Support, Associate / New York, NY
- BlackRock, Inc.
- New York, NY
- 1 day ago
- New York, NY
- 1 day ago
Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and macOS....
Hybrid- Assa Abloy
- Bogota, NJ (8 miles from New York, NY)
- 1 day ago
- Bogota, NJ (8 miles from New York, NY)
- 1 day ago
Unete a nuestro equipo en ASSA ABLOY! Estamos buscando el mejor talento, te invitamos a ser parte del Equipo de TI (Tecnologia) como Especialista de Soluciones TI - sede Bogota. El proposito de la...
In PersonDemographic Data for New York, NY
Moving to New York, NY? Find some basic demographic data about New York, NY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in New York, NY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New York, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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