Help Desk Technician Jobs in New York, NY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Agente de Soporte Tecnico y Funcional - Help Desk
- Bogota, NJ (8 miles from New York, NY)
- moments ago
- Bogota, NJ (8 miles from New York, NY)
- moments ago
Job Description: En DXC usamos el poder de la tecnologia para brindar servicios de TI de mision critica que nuestros clientes necesitan para modernizar las operaciones e impulsar la innovacion en...
Agente de Soporte Tecnico - Help Desk
- Bogota, NJ (8 miles from New York, NY)
- moments ago
- Bogota, NJ (8 miles from New York, NY)
- moments ago
Job Description: En DXC usamos el poder de la tecnologia para brindar servicios de TI de mision critica que nuestros clientes necesitan para modernizar las operaciones e impulsar la innovacion en...
Administrador Base de Conocimientos (Backoffice Help Desk)
- Bogota, NJ (8 miles from New York, NY)
- moments ago
- Bogota, NJ (8 miles from New York, NY)
- moments ago
Job Description: En DXC usamos el poder de la tecnologia para brindar servicios de TI de mision critica que nuestros clientes necesitan para modernizar las operaciones e impulsar la innovacion en...
- New York City, NY (2 miles from New York, NY)
- 1 hour ago
- New York City, NY (2 miles from New York, NY)
- 1 hour ago
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Bronx, NY (6 miles from New York, NY)
- 2 hours ago
- Bronx, NY (6 miles from New York, NY)
- 2 hours ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
USCB Application Support Analyst
- Whippany, NJ (22 miles from New York, NY)
- 12 hours ago
- Whippany, NJ (22 miles from New York, NY)
- 12 hours ago
Purpose of the role To effectively monitor and maintain the banks critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations....
Computer Tech Support Job Description: We are seeking highly motivated in-person Computer Techs to provide hands-on technical support across NYC public schools. As a Computer Tech person, you will...
Desktop support Windows Migration -Onsite in NYC, 5 days a week
- New York, NY
- 15 hours ago
- New York, NY
- 15 hours ago
Job Title: Desktop support Windows Migration Location: NYC,NY- 5 days in office NO REMOTE Duration: 6-12 months Job Description: Windows 10 to 11 migration experience is mandatory, and 85% of...
- Brooklyn, NY (3 miles from New York, NY)
- 15 hours ago
- Brooklyn, NY (3 miles from New York, NY)
- 15 hours ago
Overview IITS support technicians provide both on-premises and remote support for instructional technologies as well as computer labs, libraries, classrooms, and offices. Responsibilities Provides...
IT Support Technician (HIRING ASAP)
- Parsippany, NJ (22 miles from New York, NY)
- 15 hours ago
- Parsippany, NJ (22 miles from New York, NY)
- 15 hours ago
Skills Help desk, Help desk support, Service desk, Troubleshooting, Phone support, Desktop, asset management, imaging, Customer service, Support, Windows, Office 365, etc....
We are seeking a dedicated and technically skilled Desktop Support Technician to join our healthcare IT team. This role is critical in ensuring the smooth operation of end-user systems across...
- Township of Washington, NJ (16 miles from New York, NY)
- 19 hours ago
- Township of Washington, NJ (16 miles from New York, NY)
- 19 hours ago
Innova Solutions is immediately hiring for a Desktop Support Analyst Position Type: Contract-Full TimeDuration: 12+ Months Location: Manalapan Township, NJ 07726 (Onsite - 5 Days in a Week Onsite) As a(n)...
IT Support Office, Clerical & Administrative $ 18 / Hour location_on Goshen, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Title: IT Support...
NGSS Customer Support Analyst (Fixed term 6 months)
- Secaucus, NJ (4 miles from New York, NY)
- 21 hours ago
- Secaucus, NJ (4 miles from New York, NY)
- 21 hours ago
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive,...
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all...
Demographic Data for New York, NY
Moving to New York, NY? Find some basic demographic data about New York, NY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in New York, NY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New York, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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