Help Desk Technician Jobs in Melville, NY

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 46 Jobs

Information Technology Support Specialist

  • Melville, NY
  • 1 day ago
  • Melville, NY
  • 1 day ago

As an IT Support & Delivery Specialist, you will be responsible for providing IT support to attorneys, paralegals and support staff, as well as managing all incoming and outgoing shipments and...

Apple Genius - IT Support Technician

  • Norwalk, CT (23 miles from Melville, NY)
  • 2 days ago
  • Norwalk, CT (23 miles from Melville, NY)
  • 2 days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...

Desktop Support Technician

  • Bronxville, NY (24 miles from Melville, NY)
  • 2 days ago
  • Bronxville, NY (24 miles from Melville, NY)
  • 2 days ago

Join us as a Help Desk Technician and build your skills in a hands-on, long-term contract role!...

Desktop Technician

  • Wantagh, NY (9 miles from Melville, NY)
  • 2 days ago
  • Wantagh, NY (9 miles from Melville, NY)
  • 2 days ago

Our client is looking to add a desktop field technician to assist in installing and configuring workstations and peripherals as part of their go-live with a new ambulatory building in Wantagh, LI....

IT Support Technician II

  • Melville, NY
  • 3 days ago
  • Melville, NY
  • 3 days ago

systems....

Epic TDR Hardware Technician

  • Wantagh, NY (9 miles from Melville, NY)
  • 5 days ago
  • Wantagh, NY (9 miles from Melville, NY)
  • 5 days ago

Mount Sinai is looking for 2 Epic hardware TDR testers on their new ambulatory building that has been constructed and is opening in Wantagh, NY (2020 Wantagh Ave). It's a 4 floor ambulatory site...

Desktop Technician - Wantagh Project

  • Wantagh, NY (9 miles from Melville, NY)
  • 5 days ago
  • Wantagh, NY (9 miles from Melville, NY)
  • 5 days ago

Mount Sinai is looking to add a desktop field technician to assist in installing and configuring workstations and peripherals as part of their go-live with a new ambulatory building in Wantagh,...

IT Support Center L2 Tech

  • Stamford, CT (19 miles from Melville, NY)
  • 5 days ago
  • Stamford, CT (19 miles from Melville, NY)
  • 5 days ago

*5 DAYS/WEEK ONSITE IN OVERLAND PARK, KS* Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that...

Biomedical Equipment Support Specialist

  • Northport, NY (9 miles from Melville, NY)
  • 6 days ago
  • Northport, NY (9 miles from Melville, NY)
  • 6 days ago

systems, and McAfee)....

Desktop Support Engineer

  • Great Neck, NY (16 miles from Melville, NY)
  • 10 days ago
  • Great Neck, NY (16 miles from Melville, NY)
  • 10 days ago

About FlexTrade: FlexTrade Systems is a global leader in building a high-performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange,...

IT Support Technician - Nassau County

  • Garden City, NY (12 miles from Melville, NY)
  • 11 days ago
  • Garden City, NY (12 miles from Melville, NY)
  • 11 days ago

Experience in computer networking, PC/Mac environments, Operating System upgrade/updates, and customer service are highly desired. This position is NOT remote....

Help Desk Service Technician (Field Tech)

  • Queens Village, NY (18 miles from Melville, NY)
  • 12 days ago
  • Queens Village, NY (18 miles from Melville, NY)
  • 12 days ago

Basic knowledge of simple networking and network cabling skills, operating systems (Windows 7, 10)....

Desktop and Network Technical Support - Level 2

  • Floral Park, NY (16 miles from Melville, NY)
  • 13 days ago
  • Floral Park, NY (16 miles from Melville, NY)
  • 13 days ago

Responsibilities include: + Installing, configuring and supporting network operating systems. + Resolving complex workstation issues....

Help Desk Technician

  • Plainview, NY (3 miles from Melville, NY)
  • 14 days ago
  • Plainview, NY (3 miles from Melville, NY)
  • 14 days ago

Exciting temp to hire job opportunity to get a foot in the door with one of Long Island's finest manufacturers that really takes care of their employees and offers an awesome work culture! $24-$27...

Mainframe Software Technical Support Engineer

  • Melville, NY
  • 15 days ago
  • Melville, NY
  • 15 days ago

System, System Administration and Configuration CP and CMS XEDIT Strong foundation in z/VM configuration Knowledge of Mainframe Architecture and Operations Knowledge in Assembler language Experience...

Demographic Data for Melville, NY

Moving to Melville, NY? Find some basic demographic data about Melville, NY below.


Local
National
20,133
2,001
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Melville, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Melville, NY offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Melville, NY
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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