Help Desk Technician Jobs in Brentwood, NY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Bethpage, NY (12 miles from Brentwood, NY)
- 5 hours ago
- Bethpage, NY (12 miles from Brentwood, NY)
- 5 hours ago
Desktop Support Manager ***Will require 2-3x a week and as needed onsite Job Summary The Workplace Products & Services Manager will be responsible for creating roadmaps and building programs for...
- Wantagh, NY (15 miles from Brentwood, NY)
- 1 day ago
- Wantagh, NY (15 miles from Brentwood, NY)
- 1 day ago
Join Our Thriving Team as a Support Technician at WheelHouse IT! Are you passionate about technology and looking to take your IT career to the next level? Do you want to make a real impact,...
Customer Support Specialist - RL
- Lake Success, NY (24 miles from Brentwood, NY)
- 1 day ago
- Lake Success, NY (24 miles from Brentwood, NY)
- 1 day ago
We understand that the world we want tomorrow starts with how we do business today, and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of...
Epic Cupid-Radiant Support Specialist
- Stamford, CT (24 miles from Brentwood, NY)
- 2 days ago
- Stamford, CT (24 miles from Brentwood, NY)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
IT Systems & Support Specialist
- Port Washington, NY (23 miles from Brentwood, NY)
- 2 days ago
- Port Washington, NY (23 miles from Brentwood, NY)
- 2 days ago
KRAUS USA, a premium sink and faucet manufacturer is an affiliate of Mascos Delta Faucet Company, a leading U.S. manufacturer of residential and commercial faucets, including Delta, Brizo, and...
- Huntingtn Sta, NY (6 miles from Brentwood, NY)
- 3 days ago
- Huntingtn Sta, NY (6 miles from Brentwood, NY)
- 3 days ago
Overview Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home...
- North Hills, NY (22 miles from Brentwood, NY)
- 4 days ago
- North Hills, NY (22 miles from Brentwood, NY)
- 4 days ago
Troubleshoot hardware and software problems, including operating systems (Windows, macOS), productivity tools (e.g., Microsoft 365), and custom applications....
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams) PC Hardware troubleshooting and PLC's, scanners, printers Applications will be accepted until 7/9/25...
- Stamford, CT (24 miles from Brentwood, NY)
- 4 days ago
- Stamford, CT (24 miles from Brentwood, NY)
- 4 days ago
Troubleshoot and resolve issues related to Windows and Mac hardware and operating systems. Maintain a high level of professionalism and discretion when handling sensitive information....
- Farmingdale, NY (10 miles from Brentwood, NY)
- 6 days ago
- Farmingdale, NY (10 miles from Brentwood, NY)
- 6 days ago
desk support at a local school....
- Roslyn, NY (20 miles from Brentwood, NY)
- 7 days ago
- Roslyn, NY (20 miles from Brentwood, NY)
- 7 days ago
An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution....
- Westbury, NY (17 miles from Brentwood, NY)
- 8 days ago
- Westbury, NY (17 miles from Brentwood, NY)
- 8 days ago
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
IT Support Technician - Suffolk County
- Patchogue, NY (18 miles from Brentwood, NY)
- 9 days ago
- Patchogue, NY (18 miles from Brentwood, NY)
- 9 days ago
Experience in computer networking, PC/Mac environments, Operating System upgrade/updates, and customer service are highly desired. This position is NOT remote....
Excellent technical knowledge of PC and desktop hardware and internal components, operating systems, and networking principles....
Corporate IT Support Technician
- Stamford, CT (24 miles from Brentwood, NY)
- 12 days ago
- Stamford, CT (24 miles from Brentwood, NY)
- 12 days ago
#202397 Corporate IT Support Technician STAMFORD, CT DATE: Today Overview PLACEMENT TYPE: Temporary SALARY: $26.46 to $29.40 START DATE: 06.09.2025 Join a dynamic team at a leading global brand as...
Demographic Data for Brentwood, NY
Moving to Brentwood, NY? Find some basic demographic data about Brentwood, NY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Brentwood, NY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Brentwood, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »