Help Desk Technician Jobs in Chaparral, NM
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Representative (Part-Time)
- Las Cruces, NM (21 miles from Chaparral, NM)
- 16 hours ago
- Las Cruces, NM (21 miles from Chaparral, NM)
- 16 hours ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
- El Paso, TX (18 miles from Chaparral, NM)
- 1 day ago
- El Paso, TX (18 miles from Chaparral, NM)
- 1 day ago
Title: Customer Support Specialist Location: USA/Remote Reports to: VP of Delivery Management/IT FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $22 - $32 Starting...
Senior Help Desk Operator (Remote)
- El Paso, TX (18 miles from Chaparral, NM)
- 3 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 3 days ago
Examine system applications, by simulating or recreating user problems to resolve operating difficulties that the first tier of help desk support is unable to resolve....
Computer User Support Specialist
- White Sands Missile Range, NM (23 miles from Chaparral, NM)
- 6 days ago
- White Sands Missile Range, NM (23 miles from Chaparral, NM)
- 6 days ago
Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services....
- Las Cruces, NM (21 miles from Chaparral, NM)
- 8 days ago
- Las Cruces, NM (21 miles from Chaparral, NM)
- 8 days ago
Classification Summary: Under minimal supervision, plans, conducts, and supervises day to day tasks and responsibilities of the Help Desk Support team....
Contact Center Technical Support Representative
- Mesilla, NM (21 miles from Chaparral, NM)
- 12 days ago
- Mesilla, NM (21 miles from Chaparral, NM)
- 12 days ago
Strong knowledge of operating systems, browsers, and common software. Excellent communication and customer service skills....
Court Systems Support Specialist
- El Paso, TX (18 miles from Chaparral, NM)
- 14 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 14 days ago
Court Systems Support Specialist City of El Paso - 3.7 El Paso, TX Job Details Contract $55,850 - $88,890 a year 2 days ago Qualifications Mid-level Driver's License Project management lifecycle...
- Las Cruces, NM (21 miles from Chaparral, NM)
- 14 days ago
- Las Cruces, NM (21 miles from Chaparral, NM)
- 14 days ago
Help Desk Rep, Sr 502369 Las Cruces, New Mexico, United States Staff Staff Full-time Closing at: Jun 20 2025 - 23:55 MDT Position Title: Help Desk Rep, Sr Employee Classification: Help Desk...
- El Paso, TX (18 miles from Chaparral, NM)
- 17 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 17 days ago
Company Description ARE YOU READY TO WORK AT ALTISOURCE? Are you interested in making an immediate impact on work that matters? Are you looking to join a group of seasoned industry experts,...
- El Paso, TX (18 miles from Chaparral, NM)
- 24 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 24 days ago
Serve as the primary customer service/telephone liaison for end users regarding accounts, software, hardware, or other technical problems with the Districts information system. In-person work on...
Technical Support Specialist II
- El Paso, TX (18 miles from Chaparral, NM)
- 24 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 24 days ago
Provide technical support to computer users by analyzing and resolving computer hardware and software problems and installing computer hardware, software, and components/devices throughout the...
Crime Gun Intelligence Specialist Level II Technician
- El Paso, TX (18 miles from Chaparral, NM)
- 26 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 26 days ago
Amentum is seeking a Crime Gun Intelligence Specialist (CGIS) Level II Technician to support active contracts in El Paso, TX. The position may require limited CONUS travel. Description: The CGI...
Service Desk Technician (Intermediate-Level)
- White Sands Missile Range, NM (23 miles from Chaparral, NM)
- 30+ days ago
- White Sands Missile Range, NM (23 miles from Chaparral, NM)
- 30+ days ago
Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services....
- El Paso, TX (18 miles from Chaparral, NM)
- 30+ days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 30+ days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware....
Demographic Data for Chaparral, NM
Moving to Chaparral, NM? Find some basic demographic data about Chaparral, NM below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Chaparral, NM
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Chaparral, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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