Help Desk Technician Jobs in New Mexico
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
ATA Services, Inc. is currently seeking to hire a temporary Desktop Technician employee to work in Santa Fe, NM with the Department of Information Technology. This position IS NOT REMOTE Payrate:...
Must have a working knowledge of current Windows operating systems, networking fundamentals, and Microsoft active directory administration....
Information Technology and Assurance Support Specialist II
- Albuquerque, NM
- 5 days ago
- Albuquerque, NM
- 5 days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Position Summary The Help Desk Technician I will be the first tier level of support....
Key Responsibilities: Install, configure, and maintain server hardware, operating systems (e.g., Windows Server, Linux), and virtualization platforms (e.g., VMware, Hyper-V)....
TECHNOLOGY SUPPORT SPECIALIST DEPT: ACT REG TEMP FULL TIME PART TIME STARTING RATE or SALARY RANGE $38,000-$40,000 Employees being promoted to a higher classified position receive the minimum for...
Position Location: This position is located in Los Alamos, New Mexico. Los Alamos is a tight-knit mountain community that consistently ranks as one of Livability.com’s Best Small Towns in America....
General Knowledge of: Principles and practices of managing Microsoft Windows and MS Office computer software; capabilities of computer hardware, software and operating systems; basic network support...
Senior IT Support Technician (PRC #10100436) AgencyPublic Regulation Commission Posting End Date08/10/2025 Job Posting TypeStandard Requisition Job ID156713 Location Santa Fe Full/Part...
IT Support Technician (DOH/ITSD #10986) AgencyDepartment of Health Posting End Date08/15/2025 Job Posting TypeStandard Requisition Job ID156733 Location Santa Fe Full/Part TimeFull-Time...
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
Duties and Responsibilities: Configure and install operating systems utilizing the Air Force Standard Desktop Configuration (SDC) to laptop and desktop computers both classified and unclassified....
POSITION AVAILABLE: COMPUTER TECHNICIAN MINIMUM QUALIFICATIONS: High School Diploma or equivalent. Degree in Information Technology or appropriate experience in computer and other technology use,...
Installs and configures application and operating system software and upgrades. Troubleshoots and repairs hardware and network connectivity issues....
desk support Abilities and Skills: Strong Microsoft Office skills along with server, desktop Strong interpersonal skills, excellent verbal, and written communication skills Troubleshooting computer...
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in New Mexico
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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