Help Desk Technician Jobs in New Mexico
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
System Mobile Device Support (Android, iPhone) Application Security Permissions Salesforce, Google Apps, Bankway Browser, Active Directory preferred Certificates, Licenses, and Registrations: None...
Must have a working knowledge of PC operations which include Hardware, network settings, operating system, & MS Office applications....
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Minimum Offer $ 24.29/hr. Maximum Offer $ 36.43/hr. Compensation Disclaimer Compensation for this role is...
**Responsibilities** **Key Responsibilities** + Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS...
Handles problems that the subordinate help desk support is unable to resolve....
IT Support Engineer Job Poster : Jobs Skills:support | Location: Albuquerque, New Mexico, United States Of America Views:7 Need 3 IT Support Engineers to join our client ASAP. Required Skills:...
Systems - - Microsoft Office - - Network Connectivity - - Print Services - - E-Mail and Internet mail - Ability to interact effectively with others - Aptitude to multi-task workloads - Ability to remain...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Required Skills: Strong understanding of basic IT concepts and terminology (e.g., operating systems, hardware, networking, software applications)....
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware....
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Salary Not Available Advanced Technical Support Specialist Cornerstone onDemand Location: Albuquerque, NM - 87144 Positions available: 1 Job #: 275268657 Source: NLX Posted: 4/19/2025 Web Site:...
Required Skills: Strong understanding of basic IT concepts and terminology (e.g., operating systems, hardware, networking, software applications)....
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign is looking for a Global...
Skills Windows 10, Hardware, Customer service, Imaging, Help desk support, Desktop Top Skills Details 1) 3 years of desktop support 2) 3 Years of Windows OS experience 3) 3 Years of Imaging experience...
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in New Mexico
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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