Help Desk Technician Jobs in Albuquerque, NM
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Information Technology and Assurance Support Specialist II
- Albuquerque, NM
- 5 days ago
- Albuquerque, NM
- 5 days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Position Summary The Help Desk Technician I will be the first tier level of support....
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
Duties and Responsibilities: Configure and install operating systems utilizing the Air Force Standard Desktop Configuration (SDC) to laptop and desktop computers both classified and unclassified....
It -Computer Technician 25-26-02
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 23 days ago
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 23 days ago
POSITION AVAILABLE: COMPUTER TECHNICIAN MINIMUM QUALIFICATIONS: High School Diploma or equivalent. Degree in Information Technology or appropriate experience in computer and other technology use,...
desk support Abilities and Skills: Strong Microsoft Office skills along with server, desktop Strong interpersonal skills, excellent verbal, and written communication skills Troubleshooting computer...
Overview Join our team as a day shift, full-time, IT Desktop Support Technician II in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We...
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
IT Support Technician-Woodward Department: TECHNOLOGY OPERATIONS Location: Albuquerque, NM Scheduled Shift: Days and shifts will vary based on business needs. Location: Woodward Job Summary: The...
Install, troubleshoot, repair and upgrade Windows, Linux and UNIX operating systems....
WE ARE ARCARITHM, and we are changing the world! If you are ready to grow your career and change the world with us, then join the Arcarithm team! We are located in beautiful, downtown Huntsville,...
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
Enterprise Support Engineer, Data Centers
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 90+ days ago
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 90+ days ago
systems Experience building and maintaining relationships with technical and non-technical stakeholders across multiple geographical locations, leveraging effective communication that fosters global...
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Albuquerque, NM
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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