Help Desk Technician Jobs in Albuquerque, NM
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Must have a working knowledge of PC operations which include Hardware, network settings, operating system, & MS Office applications....
Responsibilities & Qualifications RESPONSIBILITIES Assist the Senior Technical IT Support Specialist, providing helpdesk support in the effort to keep systems functioning as required Installation,...
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
Must have a working knowledge of PC operations which include Hardware, network settings, operating system, & MS Office applications....
Must have a working knowledge of PC operations which include: Hardware, network settings, operating system, & MS Office applications....
Founded in 2007, Initiate Government Solutions (IGS) a Woman Owned Small Business. We are an IT services provider that delivers innovative Enterprise IT and Health Services solutions across the...
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 19 days ago
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 19 days ago
BASIC QUALIFICATIONS - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience...
Responsibilities Install, troubleshoot, repair and upgrade Windows, Linux and UNIX operating systems....
Required Skills: Strong understanding of basic IT concepts and terminology (E.g., operating systems, hardware, networking, software applications.)...
Must have a working knowledge of PC operations which include: Hardware, network settings, operating system, & MS Office applications....
MINIMUM QUALIFICATIONS: Exceptional communication and customer service skills with a strong work ethic Knowledge of Microsoft and Apple software and services (including operating systems and productivity...
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
Enterprise Support Engineer, Data Centers
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 29 days ago
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 29 days ago
systems Experience building and maintaining relationships with technical and non-technical stakeholders across multiple geographical locations, leveraging effective communication that fosters global...
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years of relevant experience in an IT help desk support environment, or equivalent combination...
Application Support Analyst Application Support Analyst locations Central New Mexico, Albuquerque, NM time type Full time posted on Posted 5 Days Ago time left to apply End Date: May 16, 2025 (12...
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Albuquerque, NM
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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