Help Desk Technician Jobs in Somerset, NJ

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 50 Jobs

TECHNICAL SUPPORT SPECIALIST - US Residence based position

  • Staten Island, NY (24 miles from Somerset, NJ)
  • 1 hour ago
  • Staten Island, NY (24 miles from Somerset, NJ)
  • 1 hour ago

United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...

USCB Application Support Analyst

  • Whippany, NJ (23 miles from Somerset, NJ)
  • 11 hours ago
  • Whippany, NJ (23 miles from Somerset, NJ)
  • 11 hours ago

Purpose of the role To effectively monitor and maintain the banks critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations....

IT Support Technician (HIRING ASAP)

  • Morristown, NJ (19 miles from Somerset, NJ)
  • 13 hours ago
  • Morristown, NJ (19 miles from Somerset, NJ)
  • 13 hours ago

Skills Help desk, Help desk support, Service desk, Troubleshooting, Phone support, Desktop, asset management, imaging, Customer service, Support, Windows, Office 365, etc....

Systems Engineer/IT Support Lead

  • Freehold, NJ (22 miles from Somerset, NJ)
  • 13 hours ago
  • Freehold, NJ (22 miles from Somerset, NJ)
  • 13 hours ago

The Systems Engineer will be responsible for providing on-site support at our Freehold imaging center as well as supporting our imaging and file transfer central environment. This role requires an...

Technical Support Engineer, Hardware

  • Somerset, NJ
  • 22 hours ago
  • Somerset, NJ
  • 22 hours ago

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology....

Lab IT Support

  • Raritan, NJ (7 miles from Somerset, NJ)
  • 1 day ago
  • Raritan, NJ (7 miles from Somerset, NJ)
  • 1 day ago

system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers Manage On-boarding, retirement and relocation of equipment Implement Windows...

Technical Support/QA Engineer

  • Berkeley Heights, NJ (13 miles from Somerset, NJ)
  • 2 days ago
  • Berkeley Heights, NJ (13 miles from Somerset, NJ)
  • 2 days ago

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...

IT Support Technician

  • Staten Island, NY (24 miles from Somerset, NJ)
  • 2 days ago
  • Staten Island, NY (24 miles from Somerset, NJ)
  • 2 days ago

IT Support Technician Chromebook Imaging (Staten Island, NY) We are seeking reliable and detail-oriented IT Support Technicians to assist with Chromebook imaging. This role involves repetitive...

Customer Center IT Support Manager

  • Newark, NJ (24 miles from Somerset, NJ)
  • 3 days ago
  • Newark, NJ (24 miles from Somerset, NJ)
  • 3 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

IT Operations Analyst I

  • Newark, NJ (24 miles from Somerset, NJ)
  • 3 days ago
  • Newark, NJ (24 miles from Somerset, NJ)
  • 3 days ago

Strong understanding of operating systems (Windows/Linux), databases, and networking fundamentals. Experience with monitoring tools (e.g., Splunk, SolarWinds, Nagios, or similar)....

Desktop Support Specialist

  • Bridgewater, NJ (8 miles from Somerset, NJ)
  • 6 days ago
  • Bridgewater, NJ (8 miles from Somerset, NJ)
  • 6 days ago

Desktop Support Specialist Job Location: Bridgewater, New Jersey, USA Job Requisition ID: 14065 Join our global diversified pharmaceutical company enriching lives through our relentless drive to...

Technical Support, Co-op (4988)

  • Cranbury, NJ (12 miles from Somerset, NJ)
  • 7 days ago
  • Cranbury, NJ (12 miles from Somerset, NJ)
  • 7 days ago

Job Title - Technical Support Co-op Work Location - Cranbury NJ (On-site) WuXi Biologics is a leading global open-access biologics technology platform offering end-to-end solutions to empower...

Specialist, Technical Support

  • Rahway, NJ (14 miles from Somerset, NJ)
  • 10 days ago
  • Rahway, NJ (14 miles from Somerset, NJ)
  • 10 days ago

Familiarity with old and modern Microsoft operating systems, server class hardware and VMWare technologies. Enterprise Directory experience a must....

Tier 2 Production Support Engineer

  • Bridgewater, NJ (8 miles from Somerset, NJ)
  • 10 days ago
  • Bridgewater, NJ (8 miles from Somerset, NJ)
  • 10 days ago

Database Management System concepts and writing SQL queries; especially in the Oracle Database and MySQL is required Familiarity with the following languages and technologies: Java, SQL, JSON, HTML...

Tier 2 Production Support Engineer - Job ID 3069

  • Bridgewater, NJ (8 miles from Somerset, NJ)
  • 14 days ago
  • Bridgewater, NJ (8 miles from Somerset, NJ)
  • 14 days ago

Database Management System concepts and writing SQL queries; especially in the Oracle Database and MySQL is required Familiarity with the following languages and technologies: Java, SQL, JSON, HTML...

Demographic Data for Somerset, NJ

Moving to Somerset, NJ? Find some basic demographic data about Somerset, NJ below.


Local
National
55,500
1,466
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Technician Jobs in Somerset, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Somerset, NJ offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Somerset, NJ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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