Help Desk Technician Jobs in New Brunswick, NJ

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 92 Jobs

Clover Tier 3 Support Engineer

  • Berkeley Heights, NJ (13 miles from New Brunswick, NJ)
  • 5 hours ago
  • Berkeley Heights, NJ (13 miles from New Brunswick, NJ)
  • 5 hours ago

**What would be great to have:** + Experience querying relational databases or using monitoring tools like Grafana. + Hands-on knowledge of Android OS or mobile troubleshooting. + Prior experience in...

Desktop Support Technician

  • Somerset, NJ (4 miles from New Brunswick, NJ)
  • 6 hours ago
  • Somerset, NJ (4 miles from New Brunswick, NJ)
  • 6 hours ago

systems in an enterprise environment required + Experience supporting Android and iOS mobile devices required + Experience supporting Macs is a plus + Self-directed with an ability to work both independently...

Service Desk Tech

  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 6 hours ago
  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 6 hours ago

systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...

Senior Desktop Support - Healthcare

  • Raritan, NJ (11 miles from New Brunswick, NJ)
  • 7 hours ago
  • Raritan, NJ (11 miles from New Brunswick, NJ)
  • 7 hours ago

Senior Desktop Support - Healthcare Job Title: Senior Desktop Support Engineer Location: Raritan, NJ Shift: 2 PM 10 PM EST, Mon Fri Duration: Through 12/31/2025 (ASAP start) Role Overview Provide...

Lab IT Service Support Specialist

  • Raritan, NJ (11 miles from New Brunswick, NJ)
  • 10 hours ago
  • Raritan, NJ (11 miles from New Brunswick, NJ)
  • 10 hours ago

system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers Manage On-boarding, retirement, and relocation of equipment Implement...

Technical Support Engineer, MI II (Tier II)

  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 10 hours ago
  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 10 hours ago

Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...

Help Desk Analyst - Tier 1.5

  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 10 hours ago
  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 10 hours ago

Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...

Help Desk Analyst - Tier 1 (Swing)

  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 10 hours ago
  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 10 hours ago

Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...

Technical Support Engineer - Mainframe

  • Princeton, NJ (13 miles from New Brunswick, NJ)
  • 11 hours ago
  • Princeton, NJ (13 miles from New Brunswick, NJ)
  • 11 hours ago

Please Note:** **1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)** **2. If you already have a Candidate...

IT Support Assistant - HelpDesk (Provisional)

  • Staten Island, NY (20 miles from New Brunswick, NJ)
  • 1 day ago
  • Staten Island, NY (20 miles from New Brunswick, NJ)
  • 1 day ago

They work in technical support, applications development, operations, help desk, and similar environments, as well as in the field where equipment may be located....

Application/Cloud Support Engineer

  • Basking Ridge, NJ (14 miles from New Brunswick, NJ)
  • 1 day ago
  • Basking Ridge, NJ (14 miles from New Brunswick, NJ)
  • 1 day ago

Application/Cloud Support Engineer Application/Cloud Support Engineer Basking Ridge, NJ Long term contract Preferred Background: Experience in Mobile Device Application Sync vs. Backup processes...

IT Helpdesk Tech

  • Florham Park, NJ (19 miles from New Brunswick, NJ)
  • 1 day ago
  • Florham Park, NJ (19 miles from New Brunswick, NJ)
  • 1 day ago

We are seeking a skilled and customer-focused Help Desk Technician to join our IT team....

Desktop Support - Audio Video Tech

  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 1 day ago
  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 1 day ago

Desktop Support - Audio Video Tech Role is Desktop Support - Audio Video Tech Position is Onsite Interview type is Either iLinc Web Cam or In Person interview Start Date: 06/29/2025 & End Date:...

Desktop Support Consultant

  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 1 day ago
  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 1 day ago

Desktop Support Consultant Job Title: Desktop Support Consultant Location: Trenton, NJ (Onsite) Duration: Long Term In-Person Job Description: 3+ years of experience supporting/troubleshooting...

Desktop Support Audio/Video Analyst

  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 1 day ago
  • Trenton, NJ (24 miles from New Brunswick, NJ)
  • 1 day ago

Desktop Support Audio/Video Analyst Description: 3+ years of experience supporting/troubleshooting audio/video productions and live event support including operating video conference room...

Demographic Data for New Brunswick, NJ

Moving to New Brunswick, NJ? Find some basic demographic data about New Brunswick, NJ below.

Local
National
56,278
1,087
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Technician Jobs in New Brunswick, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in New Brunswick, NJ offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in New Brunswick, NJ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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