Help Desk Technician Jobs in Morristown, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
AWS Production Support Engineer
- Whippany, NJ (4 miles from Morristown, NJ)
- moments ago
- Whippany, NJ (4 miles from Morristown, NJ)
- moments ago
Job Title: AWS Production Support Engineer Job Location: Whippany, NJ (Hybrid - 2 days/week onsite) Key Technology: Agile, Scrum, SQL, AWS services, Postman Job Responsibilities: Full life-cycle...
- Jersey City, NJ (22 miles from Morristown, NJ)
- 8 hours ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 8 hours ago
Our client is looking for an IT Support Director in Jersey City. As a Director in the Office of the CIO, you are primarily responsible for Support Services Delivery, Client Relationship...
Desktop support-Windows operating system
- Whippany, NJ (4 miles from Morristown, NJ)
- 9 hours ago
- Whippany, NJ (4 miles from Morristown, NJ)
- 9 hours ago
Strong knowledge of Windows operating system environment. Solid client service skills....
Senior SW Support Engineer in Genesys - Remote
- Basking Ridge, NJ (8 miles from Morristown, NJ)
- 10 hours ago
- Basking Ridge, NJ (8 miles from Morristown, NJ)
- 10 hours ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by...
Remote WorkClient Support Specialist, Employee Health & Benefits
- Saddle Brook, NJ (22 miles from Morristown, NJ)
- 1 day ago
- Saddle Brook, NJ (22 miles from Morristown, NJ)
- 1 day ago
Client Support Specialist, Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary...
Summer 2025 Technology Assistant
- Watchung, NJ (10 miles from Morristown, NJ)
- 1 day ago
- Watchung, NJ (10 miles from Morristown, NJ)
- 1 day ago
Summer 2025 Technology Assistant JobID: 490 Position Type: Support Staff Date Posted: 4/28/2025 Location: District Date Available: 07/07/2025 Closing Date: 07/30/2025 Additional...
Senior Production Support Engineer
- Berkeley Heights, NJ (8 miles from Morristown, NJ)
- 2 days ago
- Berkeley Heights, NJ (8 miles from Morristown, NJ)
- 2 days ago
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Technical Support Responsibilities: Technical Support Responsibilities: Build, maintain, and troubleshoot business rules and custom print forms. Manage user groups, permissions, versions, and...
Technical Support - Wide Format Textile and Graphic Printers
- Franklin Lakes, NJ (21 miles from Morristown, NJ)
- 3 days ago
- Franklin Lakes, NJ (21 miles from Morristown, NJ)
- 3 days ago
Growing national company seeks motivated Tech Support Specialist for our line of digital direct to garment / direct to film printers and other wide format graphic digital printers. We have...
Desktop Support Berkeley Heights, NJ
- Berkeley Heights, NJ (8 miles from Morristown, NJ)
- 3 days ago
- Berkeley Heights, NJ (8 miles from Morristown, NJ)
- 3 days ago
System, base load software, MS Office suite and other business application Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs Access related issues with smart card...
- Berkeley Heights, NJ (8 miles from Morristown, NJ)
- 4 days ago
- Berkeley Heights, NJ (8 miles from Morristown, NJ)
- 4 days ago
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 4 days ago
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 4 days ago
NIGHT SHIFT - SHIFTS BELOW Onsite in Bridgewater, NJ (08807) Pay rate: $24/hr - $26/hr Required Skills and Experience * - 2+ years of experience within a helpdesk environment - Good understanding...
- East Brunswick, NJ (24 miles from Morristown, NJ)
- 4 days ago
- East Brunswick, NJ (24 miles from Morristown, NJ)
- 4 days ago
Education Requirement: IT related background Knowledge, Skills, Abilities: Basic Network Configuration including IP Knowledge of IIs Excel Windows operating systems Hours: 8-4 or 9-5 Other Information...
Senior Cybersecurity - WAF/Proxy Support Engineer
- Bedminster, NJ (13 miles from Morristown, NJ)
- 5 days ago
- Bedminster, NJ (13 miles from Morristown, NJ)
- 5 days ago
systems, web services, programming languages, network devices and attack vectors Advanced expertise reviewing and analyzing log files, data correlation and packet captures Script writing and programming...
- Jersey City, NJ (22 miles from Morristown, NJ)
- 6 days ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 6 days ago
Location: Jersey City, NJ Salary Range: Competitive salary based on experience Introduction We are seeking a dedicated and skilled professional to join our team. The ideal candidate will have a...
Demographic Data for Morristown, NJ
Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Morristown, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Morristown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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