Help Desk Technician Jobs in Mahwah, NJ

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 205 Jobs

TECHNICAL SUPPORT SPECIALIST - US Residence based position

  • Bronx, NY (22 miles from Mahwah, NJ)
  • moments ago
  • Bronx, NY (22 miles from Mahwah, NJ)
  • moments ago

United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...

USCB Application Support Analyst

  • Whippany, NJ (21 miles from Mahwah, NJ)
  • 11 hours ago
  • Whippany, NJ (21 miles from Mahwah, NJ)
  • 11 hours ago

Purpose of the role To effectively monitor and maintain the banks critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations....

Computer Tech Support

  • New York, NY (24 miles from Mahwah, NJ)
  • 13 hours ago
  • New York, NY (24 miles from Mahwah, NJ)
  • 13 hours ago

Computer Tech Support Job Description: We are seeking highly motivated in-person Computer Techs to provide hands-on technical support across NYC public schools. As a Computer Tech person, you will...

Desktop support Windows Migration -Onsite in NYC, 5 days a week

  • New York, NY (24 miles from Mahwah, NJ)
  • 13 hours ago
  • New York, NY (24 miles from Mahwah, NJ)
  • 13 hours ago

Job Title: Desktop support Windows Migration Location: NYC,NY- 5 days in office NO REMOTE Duration: 6-12 months Job Description: Windows 10 to 11 migration experience is mandatory, and 85% of...

IT Support Technician (HIRING ASAP)

  • Parsippany, NJ (19 miles from Mahwah, NJ)
  • 13 hours ago
  • Parsippany, NJ (19 miles from Mahwah, NJ)
  • 13 hours ago

Skills Help desk, Help desk support, Service desk, Troubleshooting, Phone support, Desktop, asset management, imaging, Customer service, Support, Windows, Office 365, etc....

Desktop Support Analyst

  • New York, NY (24 miles from Mahwah, NJ)
  • 13 hours ago
  • New York, NY (24 miles from Mahwah, NJ)
  • 13 hours ago

We are seeking a dedicated and technically skilled Desktop Support Technician to join our healthcare IT team. This role is critical in ensuring the smooth operation of end-user systems across...

Desktop Support Analyst

  • Township of Washington, NJ (8 miles from Mahwah, NJ)
  • 17 hours ago
  • Township of Washington, NJ (8 miles from Mahwah, NJ)
  • 17 hours ago

Innova Solutions is immediately hiring for a Desktop Support Analyst Position Type: Contract-Full TimeDuration: 12+ Months Location: Manalapan Township, NJ 07726 (Onsite - 5 Days in a Week Onsite) As a(n)...

Technical Support Engineer, Hardware

  • Franklin, NJ (21 miles from Mahwah, NJ)
  • 17 hours ago
  • Franklin, NJ (21 miles from Mahwah, NJ)
  • 17 hours ago

Company DescriptionBEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology....

IT Support

  • New York, NY (24 miles from Mahwah, NJ)
  • 18 hours ago
  • New York, NY (24 miles from Mahwah, NJ)
  • 18 hours ago

IT Support Office, Clerical & Administrative $ 18 / Hour location_on Goshen, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Title: IT Support...

Senior IT Support Analyst (US)

  • New York, NY (24 miles from Mahwah, NJ)
  • 22 hours ago
  • New York, NY (24 miles from Mahwah, NJ)
  • 22 hours ago

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all...

Helpdesk Support Technician Tier 1

  • Cornwall, NY (24 miles from Mahwah, NJ)
  • 22 hours ago
  • Cornwall, NY (24 miles from Mahwah, NJ)
  • 22 hours ago

Working technical knowledge of current network protocols, desktop operating systems, and standards, including TCP/IP, DNS, Windows OS, and Virtual Environments....

IT User Support Analyst New York University

  • New York, NY (24 miles from Mahwah, NJ)
  • 1 day ago
  • New York, NY (24 miles from Mahwah, NJ)
  • 1 day ago

IT User Support Analyst US-NY-New York Job ID: 2025-14901 Type: Student Health Center # of Openings: 1 Category: Technology New York University Overview Analyze, evaluate and diagnose escalated...

Executive IT Support Engineer

  • New York, NY (24 miles from Mahwah, NJ)
  • 1 day ago
  • New York, NY (24 miles from Mahwah, NJ)
  • 1 day ago

Operations (Tech) | Level 2 (USD) Location: New York, New York Duration: Contract Job ID: 168278 Job Overview: The Operations (Tech) | Level 2 role is a critical position within the Executive...

IT Service Desk Technician L2

  • New York, NY (24 miles from Mahwah, NJ)
  • 1 day ago
  • New York, NY (24 miles from Mahwah, NJ)
  • 1 day ago

Mac Service Desk Technician (L2) 12 Month W2 Contract (No Visa Sponsorship/No C2C/No Student Sponsorship) Onsite 5x per week in New York NY 10004 - Local Candidates Only. Pay up to $44/hr. The...

Desktop Support Engineer

  • Clifton, NJ (13 miles from Mahwah, NJ)
  • 1 day ago
  • Clifton, NJ (13 miles from Mahwah, NJ)
  • 1 day ago

Title: Desktop support engineer Location: Clifton or Mahwah, NJ ( Should be ok to travel between Mahwah, NJ/Clifton NY and NY) Duration: 12+ months Must speak Spanish Timing: 7 AM 8 PM any 9 hours...

Demographic Data for Mahwah, NJ

Moving to Mahwah, NJ? Find some basic demographic data about Mahwah, NJ below.


Local
National
25,487
819
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Technician Jobs in Mahwah, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Mahwah, NJ offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Mahwah, NJ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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