Help Desk Technician Jobs in Dover, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Clover Tier 3 Support Engineer
- Berkeley Heights, NJ (18 miles from Dover, NJ)
- 5 hours ago
- Berkeley Heights, NJ (18 miles from Dover, NJ)
- 5 hours ago
**What would be great to have:** + Experience querying relational databases or using monitoring tools like Grafana. + Hands-on knowledge of Android OS or mobile troubleshooting. + Prior experience in...
Application/Cloud Support Engineer
- Basking Ridge, NJ (17 miles from Dover, NJ)
- 1 day ago
- Basking Ridge, NJ (17 miles from Dover, NJ)
- 1 day ago
Application/Cloud Support Engineer Application/Cloud Support Engineer Basking Ridge, NJ Long term contract Preferred Background: Experience in Mobile Device Application Sync vs. Backup processes...
- Florham Park, NJ (13 miles from Dover, NJ)
- 1 day ago
- Florham Park, NJ (13 miles from Dover, NJ)
- 1 day ago
We are seeking a skilled and customer-focused Help Desk Technician to join our IT team....
Help Desk We are hiring for Help Desk to support our Federal Project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title:- Help Desk Location: - Hybrid - Candidate will need to be...
- Rockaway, NJ (3 miles from Dover, NJ)
- 1 day ago
- Rockaway, NJ (3 miles from Dover, NJ)
- 1 day ago
Field Support Engineer Job Title: Field Support Engineer Job ID: 25-08658 Location: Rockaway, NJ Duration: FTE (Citizen Only) Travel up to 90-95% of the time HEAVY HEAVY travel position Should be...
Service Desk Technician - Bilingual Dutch/English
- Newark, NJ (23 miles from Dover, NJ)
- 1 day ago
- Newark, NJ (23 miles from Dover, NJ)
- 1 day ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
- Rockaway, NJ (3 miles from Dover, NJ)
- 1 day ago
- Rockaway, NJ (3 miles from Dover, NJ)
- 1 day ago
In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career...
- Wharton, NJ (2 miles from Dover, NJ)
- 1 day ago
- Wharton, NJ (2 miles from Dover, NJ)
- 1 day ago
In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career...
- Bridgewater, NJ (23 miles from Dover, NJ)
- 1 day ago
- Bridgewater, NJ (23 miles from Dover, NJ)
- 1 day ago
Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference....
Help Desk Intern or Co-op - Summer 2025
- Parsippany, NJ (9 miles from Dover, NJ)
- 1 day ago
- Parsippany, NJ (9 miles from Dover, NJ)
- 1 day ago
Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems,...
Helpdesk Technician-Design Technologies
- Parsippany, NJ (9 miles from Dover, NJ)
- 1 day ago
- Parsippany, NJ (9 miles from Dover, NJ)
- 1 day ago
Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems,...
Universal Technical Resource Services, Inc. (UTRS) is currently seeking IT Support Technician to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of...
Senior Technical Support Engineer
- Berkeley Heights, NJ (18 miles from Dover, NJ)
- 2 days ago
- Berkeley Heights, NJ (18 miles from Dover, NJ)
- 2 days ago
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Product Implementation Technical Support Specialist
- Berkeley Heights, NJ (18 miles from Dover, NJ)
- 3 days ago
- Berkeley Heights, NJ (18 miles from Dover, NJ)
- 3 days ago
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Senior Desktop Consultant - Onsite Technical Desktop Support Engineer
- Warren, NJ (21 miles from Dover, NJ)
- 4 days ago
- Warren, NJ (21 miles from Dover, NJ)
- 4 days ago
Troubleshoot and resolve issues related to operating systems, applications, and network connectivity....
Demographic Data for Dover, NJ
Moving to Dover, NJ? Find some basic demographic data about Dover, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Dover, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Dover, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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