Help Desk Technician Jobs in Cherry Hill, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desktop Support Technicia (Associate, Mid, or Senior)
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 11 hours ago
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 11 hours ago
systems and software Strong customer service orientation and ability to follow through issues to resolution....
Computer Tech Experienced Only
- Plymouth Meeting, PA (18 miles from Cherry Hill, NJ)
- 11 hours ago
- Plymouth Meeting, PA (18 miles from Cherry Hill, NJ)
- 11 hours ago
computer tech experienced only (plymouth meeting) compensation: $40/hour need to install components and software on computer system and and add multiple screens post id: ... [ ]
Technical Support Representative
- Audubon, PA (24 miles from Cherry Hill, NJ)
- 12 hours ago
- Audubon, PA (24 miles from Cherry Hill, NJ)
- 12 hours ago
Proficiency in multiple versions of the Windows operating system required. A working knowledge of Macintosh and Linux operating systems are highly desirable as well....
IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)
- Newtown Square, PA (22 miles from Cherry Hill, NJ)
- 1 day ago
- Newtown Square, PA (22 miles from Cherry Hill, NJ)
- 1 day ago
Skip to main content Saved jobs(0) - IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite) This job is available in 2 locations See all Category Business Administration Job Id...
Business Unit Application Support Analyst III (US)
- Mount Laurel, NJ (6 miles from Cherry Hill, NJ)
- 2 days ago
- Mount Laurel, NJ (6 miles from Cherry Hill, NJ)
- 2 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Business Unit Application Support Analyst Ld (US)
- Mount Laurel, NJ (6 miles from Cherry Hill, NJ)
- 2 days ago
- Mount Laurel, NJ (6 miles from Cherry Hill, NJ)
- 2 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities to all...
- Florence, NJ (17 miles from Cherry Hill, NJ)
- 2 days ago
- Florence, NJ (17 miles from Cherry Hill, NJ)
- 2 days ago
Position Summary The Technical Support Specialist is primary IT support for the Florence and Jersey City locations. Role will support all technical IT related aspects of the locations, participate...
Support Engineer I (Frontline Central)
- Wayne, PA (21 miles from Cherry Hill, NJ)
- 3 days ago
- Wayne, PA (21 miles from Cherry Hill, NJ)
- 3 days ago
Support Engineer I (Frontline Central) Location: Wayne, PA, United States Description Support Engineer I - (Frontline Central) Location Requirements: Hybrid to Wayne or Naperville. Remote...
Support Engineer II (eStar/V3/eSped Solutions)
- Wayne, PA (21 miles from Cherry Hill, NJ)
- 3 days ago
- Wayne, PA (21 miles from Cherry Hill, NJ)
- 3 days ago
Support Engineer II (eStar/V3/eSped Solutions) Location: Wayne, PA, United States Description Support Engineer II (eStar/V3/eSped Solutions) Location Requirements: Hybrid to Wayne, PA office,...
Support Engineer I (SPM - Special Programs Management)
- Wayne, PA (21 miles from Cherry Hill, NJ)
- 3 days ago
- Wayne, PA (21 miles from Cherry Hill, NJ)
- 3 days ago
Support Engineer I (SPM - Special Programs Management) Location: Wayne, PA, United States Description Support Engineer I - (SPM - Special Programs Management) Location Requirements: Hybrid to...
- Camden, NJ (5 miles from Cherry Hill, NJ)
- 3 days ago
- Camden, NJ (5 miles from Cherry Hill, NJ)
- 3 days ago
Teaches or trains team members how to troubleshoot Microsoft Office applications, G Suite collaboration tools, and MS/Mac operating systems....
- Camden, NJ (5 miles from Cherry Hill, NJ)
- 4 days ago
- Camden, NJ (5 miles from Cherry Hill, NJ)
- 4 days ago
One of Insight Global's educational service clients is looking for a remote L2 help desk analyst to join their team! This person will provide Tier 1 and Tier 2 level support for 1,000+ external...
Remote Work- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 5 days ago
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 5 days ago
NO H1S OR 3RD PARTIES THIS ROLE WILL BE ONSITE 5 DAYS PER WEEK IN PHILADELPHIA. Desktop Support Information Technology consulting firm that has been servicing the demanding requirements of the...
- Radnor, PA (21 miles from Cherry Hill, NJ)
- 5 days ago
- Radnor, PA (21 miles from Cherry Hill, NJ)
- 5 days ago
ABOUT THE ROLE The purpose of the role is to provide level 1 and level 2 onsite and remote support for computers running versions of Windows operating systems via tickets raised by our end-users....
Desktop Support Technician and Network support technician
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 5 days ago
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 5 days ago
systems, and standards Ability to operate tools, components, and peripheral accessories Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend...
Demographic Data for Cherry Hill, NJ
Moving to Cherry Hill, NJ? Find some basic demographic data about Cherry Hill, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Cherry Hill, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Cherry Hill, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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