Help Desk Technician Jobs in Exeter, NH

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 25 Jobs

Desktop Support

  • Andover, MA (23 miles from Exeter, NH)
  • 1 day ago
  • Andover, MA (23 miles from Exeter, NH)
  • 1 day ago

Job Title : Desktop Support Location : Andover, MA 01810 Duration : 12+ months Contract (with possible extension) Job Description: Need an Asset management tech having experience with ServiceNow,...

In Person

US - Staffing - IT Help Desk Agent

  • PTR Global
  • Portsmouth, NH (12 miles from Exeter, NH)
  • 2 days ago
  • Portsmouth, NH (12 miles from Exeter, NH)
  • 2 days ago

US - Staffing - IT Help Desk Agent Location: Portsmouth, New Hampshire and Plano TX Duration: Contract Job ID: LMJP00009700 Job Overview: We are seeking up to 10 IT Help Desk Agents to join our...

Remote Hybrid

IT Help Desk Agent

  • Axelon Services Corporation
  • Portsmouth, NH (12 miles from Exeter, NH)
  • 2 days ago
  • Portsmouth, NH (12 miles from Exeter, NH)
  • 2 days ago

Support network and e-mail connectivity, computer operating systems, hardware and software, internally developed applications, mainframe and midrange operations....

In Person

Infrastructure Support Specialist

  • ICP Group
  • Andover, MA (23 miles from Exeter, NH)
  • 4 days ago
  • Andover, MA (23 miles from Exeter, NH)
  • 4 days ago

Install, configure, and update operating systems and software applications, ensuring compliance with organizational policies and timely rollouts of patches and upgrades....

In Person

Summer Internship - Desktop Technician

  • Mainstay Technologies
  • Manchester, NH (24 miles from Exeter, NH)
  • 6 days ago
  • Manchester, NH (24 miles from Exeter, NH)
  • 6 days ago

Desktop Technician Intern Launch Your IT Career with Hands-On Helpdesk Experience We're looking for a motivated Desktop Technician Intern to join our team and gain real-world experience in client...

In Person Internship

Tier 1 IT Support Technician

  • SAIC (Science Applications Int.)
  • Kittery, ME (16 miles from Exeter, NH)
  • 6 days ago
  • Kittery, ME (16 miles from Exeter, NH)
  • 6 days ago

Loading the operating system and configuring software, peripherals, patching, and hardening....

In Person

Technical Support Specialist II - IT Services - Full Time

  • SolutionHealth
  • Manchester, NH (24 miles from Exeter, NH)
  • 7 days ago
  • Manchester, NH (24 miles from Exeter, NH)
  • 7 days ago

Come work at the best place to give and receive care! Job Description: Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and...

In Person Full Time

Helpdesk Specialist (Lawrence, MA) - Sign-On Bonus

  • Merrimack Valley Credit Union
  • Lawrence, MA (19 miles from Exeter, NH)
  • 8 days ago
  • Lawrence, MA (19 miles from Exeter, NH)
  • 8 days ago

Strong knowledge of Windows operating systems, Microsoft Office Suite, and common IT applications. Familiar with helpdesk ticketing systems, remote support tools, and IT support best practices....

In Person

Desktop Support Specialist

  • Allegro Microsystems, Inc.
  • Manchester, NH (24 miles from Exeter, NH)
  • 13 days ago
  • Manchester, NH (24 miles from Exeter, NH)
  • 13 days ago

The Allegro team is united by a clear purpose-advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation,...

In Person

Lab Service Support Specialist

  • PerkinElmer, Inc.
  • Portsmouth, NH (12 miles from Exeter, NH)
  • 13 days ago
  • Portsmouth, NH (12 miles from Exeter, NH)
  • 13 days ago

Responsibilities Location Concord, New Hampshire US Job ID REQ-057414 Responsibilities: Compile and assemble program governance documentation per agreed cadence, in preparation for review with...

In Person

Senior Operations Support Specialist

  • CP01 University System of New Hampshire
  • Manchester, NH (24 miles from Exeter, NH)
  • 13 days ago
  • Manchester, NH (24 miles from Exeter, NH)
  • 13 days ago

The Sr. Operations Support Specialist works in the Facilities Control Center (FCC) and provides direct support to customers, field technicians, managers and contractors carrying out daily planned...

In Person

IT Support Technician

  • Sawdey Solution Services, Inc.
  • Exeter, NH
  • 14 days ago
  • Exeter, NH
  • 14 days ago

Additional Responsibilities Include, but are not Limited To: Provide desktop and laptop support to client end-users, to include setting up operating system images, and shipping hardware to employees...

Remote

SQL Support Specialist

  • Trimble Inc
  • Portsmouth, NH (12 miles from Exeter, NH)
  • 15 days ago
  • Portsmouth, NH (12 miles from Exeter, NH)
  • 15 days ago

Optimize Performance and Data Integrity as our next SQL Support Specialist! Are you a SQL expert ready to solve complex data challenges in real-time? Join Trimble's AECO team to troubleshoot...

In Person

Desktop Technician

  • Mainstay Technologies
  • Manchester, NH (24 miles from Exeter, NH)
  • 18 days ago
  • Manchester, NH (24 miles from Exeter, NH)
  • 18 days ago

ABOUT MAINSTAY Mainstay Technologies is a mission-driven, fast growing company that provides IT and Information Security services to organizations throughout New Hampshire and Northern...

In Person

Systems Support Specialist

  • Trimble Navigation
  • Portsmouth, NH (12 miles from Exeter, NH)
  • 19 days ago
  • Portsmouth, NH (12 miles from Exeter, NH)
  • 19 days ago

Platform Expertise: You possess advanced proficiency with Microsoft Windows desktop/server operating systems and Google products....

In Person

Demographic Data for Exeter, NH

Moving to Exeter, NH? Find some basic demographic data about Exeter, NH below.


Local
National
22,662
711
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Bioeconomy: How Renewable Resources Can Help the Future of Our Planet
With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Exeter, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Exeter, NH offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Exeter, NH
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



Help Desk Technician Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »