Desktop Support

Job Title : Desktop Support
Location : Andover, MA 01810

Duration : 12+ months Contract (with possible extension)

Job Description:

• Need an Asset management tech having experience with ServiceNow, Excel and Asset organizational skills.
• Will be responsible for monthly inventory, requesting asset from depot and asset disposal requests.
• Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
• Provide support on various laptop, desktop and tablet running Win 7/10 /11
• Refresh IMAC
• Imaging, Refreshes
• Experience in performing warehouse duties
• Need expertise in troubleshooting, Incident work
• Understanding the impacts of Active directory and domains would be helpful and data migration too.
• Installation, configuration and maintenance of windows, hardware’s and software’s.
• Ticketing Experience (Client uses Service Now Ticketing)