Help Desk Technician Jobs in Henderson, NV
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Las Vegas, NV (15 miles from Henderson, NV)
- 2 hours ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 2 hours ago
Desk Technician, IT Support Technician, or similar role.Familiarity with Windows and Mac operating systems, mobile devices, and common software applications (Microsoft 365, VPNs, antivirus tools, etc...
Field Service Technical Support
- Las Vegas, NV (15 miles from Henderson, NV)
- 1 day ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 1 day ago
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
Entry Level Network Support Specialist
- Las Vegas, NV (15 miles from Henderson, NV)
- 6 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 6 days ago
Entry Level Network Support Specialist Job Poster : Jobs Skills:Network Support | Location: LAS VEGAS, Nevada, United States Of America Views:9 Network Support Specialist Our Network Support...
Technical Support Representative
- Las Vegas, NV (15 miles from Henderson, NV)
- 6 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 6 days ago
systems (Windows, macOS, Linux), networking basics, and common software applicationsFamiliarity with remote troubleshooting tools and ticketing systemsExcellent communication, problem-solving, and...
Remote Work- Las Vegas, NV (15 miles from Henderson, NV)
- 6 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 6 days ago
We are seeking a knowledgeable and customer-focused Technical Support Specialist to assist users in resolving hardware, software, and system issues. This role involves providing technical...
- North Las Vegas, NV (17 miles from Henderson, NV)
- 6 days ago
- North Las Vegas, NV (17 miles from Henderson, NV)
- 6 days ago
About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...
- Las Vegas, NV (15 miles from Henderson, NV)
- 7 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 7 days ago
Specific functions: Handle calls covering a large range of issues from hardware failures, to software configuration problems, user training, and general property emergencies related to IT Actively...
IT Support Las Vegas, NV, US 3 days agoFull Time
- Las Vegas, NV (15 miles from Henderson, NV)
- 9 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 9 days ago
IT Support Full Time Las Vegas, NV, US 3 days ago Requisition ID: 1199 WHO WE ARE ASTOUND is a global creative agency that specializes in the design and execution of memorable experiences for...
Advanced Technical Support Specialist
- Las Vegas, NV (15 miles from Henderson, NV)
- 10 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Las Vegas, NV (15 miles from Henderson, NV)
- 12 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 12 days ago
systems, hardware, and softwareEscalate unresolved issues to Tier 2/3 support or appropriate IT teamsTrack, prioritize, and document support requests and resolutions in the help desk systemAssist with...
Remote Technical Support Engineer
- Las Vegas, NV (15 miles from Henderson, NV)
- 12 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 12 days ago
About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living...
- Las Vegas, NV (15 miles from Henderson, NV)
- 12 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 12 days ago
Overview CORT Events is seeking a Sales Support Specialist to join our team in Las Vegas, NV!! This role provides support to the Sales Teams (Account Executives and Strategic Account Managers) on...
Customer Technical Support Representative
- Las Vegas, NV (15 miles from Henderson, NV)
- 13 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 13 days ago
Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
- North Las Vegas, NV (17 miles from Henderson, NV)
- 15 days ago
- North Las Vegas, NV (17 miles from Henderson, NV)
- 15 days ago
system devices in diagnosing issues * Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. * Provide resolution of...
IT Customer Service Representative
- Las Vegas, NV (15 miles from Henderson, NV)
- 23 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 23 days ago
Why You Should Work With Us: Join Our Team as an IT Customer Service Representative! Candidates must be located in the Pacific Time Zone. The scheduled hours for this position are 12:00 PM - 9:00...
Demographic Data for Henderson, NV
Moving to Henderson, NV? Find some basic demographic data about Henderson, NV below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Henderson, NV
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Henderson, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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