Help Desk Technician Jobs in Nebraska
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
systems (e.g., Windows Server, Linux) Strong problem-solving skills and attention to detail Excellent communication skills, both verbal and written - _______________________________________________...
Experience in administering desktop applications, tech refresh, OS (Operating System Windows 10/11) deployments and configurations, meeting support and meeting SLAs....
Title: Site Support Technician | Omaha - Multiple Sites | Room for Growth! Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire/ Extensions Hourly Rate: $22-28/HR Salary upon...
This position is contract**** ****This position is on site in Omaha, NE**** Akkodis is seeking a Technical Support Specialist for a contract position with a client located in Omaha, NE. This...
As passionate about our people as we are about our mission. What Were All About : Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million...
Job Overview: Technology Assistant will provide a variety of technical support and assistance to our Technology Department during the summer months. Key Responsibilities Prepare new chromebooks...
Mandatory Experience: Demonstrated hands-on experience with Linux operating systems (RHEL preferred), Virtualization technologies (e.g., VMware, KVM), and automated deployment/configuration management...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Mandatory Experience: Demonstrated hands-on experience with Linux operating systems (RHEL preferred), Virtualization technologies (e.g., VMware, KVM), and automated deployment/configuration management...
Senior Mission Application Infrastructure Support Engineer
- Omaha, NE
- 5 days ago
- Omaha, NE
- 5 days ago
Senior Mission Application Infrastructure Support Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage...
Senior Mission Application Infrastructure Support Engineer
- Offutt AFB, NE
- 6 days ago
- Offutt AFB, NE
- 6 days ago
Senior Mission Application Infrastructure Support EngineerJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCIEmployee Type: RegularPercentage of...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Help Desk Associate - 2 Positions (Lincoln, NE) University of Nebraska Central Administration System Office in Lincoln, NE Apply Now Type: Full-Time Salary: minimum annual salary of $42,700...
Demographic Data for Nebraska
Moving to Nebraska? Find some basic demographic data about Nebraska below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Nebraska
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Nebraska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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