Help Desk Technician Jobs in Nebraska
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Systems Preventive Maintenance Process Improvement Safety Standards Technical Services Technical Support Technical Training Test Equipment Cross-Org Skills Effective Communication Results Orientation...
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Under general supervision of the Manager, Service Desk and Desktop Support, provides support for all reported desktop-related issues. Provides second-level support for all application issues...
The Help Desk Analyst will provide specialized 24/7 operational help desk support to PRMS/PRMM users worldwide....
Knowledge of basic network operating system fundamentals. Skill in the operation and maintenance of peripheral devices such as Virtual Reality/Augmented Reality devices and systems....
Technical Support Analyst 4.0 4.0 out of 5 stars Brownville, NE 68321 Technical Support Analyst Brownville, NE, US, 68321-0098 Nebraska Public Power District (NPPD) has an immediate opening for a...
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
The work we do matters! Hiring Agency: Administrative Services - Agency 65 Location: Lincoln, NE Hiring Rate: $25.218 Job Posting: JR2... IT Operations Analyst (Open) Applications No Longer...
What You Need Proficiency in Windows operating systems, macOS, iOS, and experience in VDI environments (preferably VMware Horizon)....
Act as SAP Key User for our company's Animal Health Order to Cash functions and processes Provide first line support within Order Management Center and business processes Focus includes US...
Qualifications What You Bring and Is Required Bachelors in Computer Science/IT or 5+ years of technical experience supporting a Microsoft environment. 3+ years experience in Help Desk support with strong...
About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...
Hybrid IT Field Technician/Help Desk Technician Location: Omaha, NE, United States Date Posted: Aug 14, 2025 Description Hybrid IT Field Technician/Help Desk Technician Mortenson Dental Partners Job...
Benefits We Offer: Comprehensive health, prescription, dental, vision, life, and disability plans Competitive pay rates Referral opportunities? Refer a friend & Cash in! Travel reimbursement and...
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Demographic Data for Nebraska
Moving to Nebraska? Find some basic demographic data about Nebraska below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Nebraska
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Nebraska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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