Help Desk Technician Jobs in Nebraska
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desktop Support Specialist (On-Site in Omaha, NE)
- Koley Jessen , L.L.O
- Omaha, NE
- 2 days ago
- Omaha, NE
- 2 days ago
This includes but is not limited to hardware and software set up, equipment maintenance, user account creation, local group policies, and help desk support....
In PersonWorkplace Services Help Desk Associate
- The Millennium Group
- Omaha, NE
- 4 days ago
- Omaha, NE
- 4 days ago
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...
In PersonClinical Service Desk- Helpdesk Associate-US
- NTT DATA Services, LLC
- Ashland, NE
- 4 days ago
- Ashland, NE
- 4 days ago
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
In PersonClinical Service Desk- Helpdesk Associate-US
- NTT Communications
- Lincoln, NE
- 4 days ago
- Lincoln, NE
- 4 days ago
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
In PersonJoin Our Team We re looking for an IT Support Technician I to support our Information Systems team in the Omaha office. In this role, you ll be the first point of contact for employees across the...
In PersonKNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of hardware, software, operating systems (especially Windows & macOS), and networking concepts....
In PersonIT Property Support Engineer I
- Caesars Entertainment
- Columbus, NE
- 8 days ago
- Columbus, NE
- 8 days ago
The IT -MARKET ENGINEER I role supports IT systems used in front of house and back of house environments, including networks, hardware, software, and property-specific platforms such as PKMS, POS,...
In PersonIT Administrative Computing Support Specialist
- Nebraska Wesleyan University
- Lincoln, NE
- 10 days ago
- Lincoln, NE
- 10 days ago
Status: Nebraska Wesleyan University (NWU) is seeking a new Administrative Computing Support Specialist who will be the primary staff supporting the management, maintenance, and enhancement of...
In PersonEUC technician/Site IT Support
- TATA Consultancy Services
- Nebraska City, NE
- 13 days ago
- Nebraska City, NE
- 13 days ago
Must Have Technical/Functional Skills • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and...
In PersonNow is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...
In PersonHelp Desk Technician/Building Support Split
- Omaha Public Schools
- Omaha, NE
- 18 days ago
- Omaha, NE
- 18 days ago
Help Desk Technician/Building Support Split Omaha Public Schools - 3.6 Omaha, NE Job Details Full-time From $81,579.08 a year 5 hours ago Qualifications iOS Windows Productivity software Full Job Description...
In PersonService Desk Specialist - 4:00pm-12:30am
- Argo Group International Holdings Ltd.
- Omaha, NE
- 18 days ago
- Omaha, NE
- 18 days ago
Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and...
In PersonDesktop Engineer (ShortTerm Contract) Overview We're seeking 2-4 Deployment Technicians to support a shortterm enterprise technology rollout for approximately 180 end users following a recent...
In Person Contractdesk support skills Experience with device provisioning and user onboarding Preferred Exposure to Microsoft 365 / Office 365 environments Experience supporting large-scale device rollouts or migrations...
In Person ContractService Desk Specialist - Extended Hours Support (Overnights)
- Argo Group International Holdings Ltd.
- Omaha, NE
- 22 days ago
- Omaha, NE
- 22 days ago
Company Shared Services Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the...
In PersonDemographic Data for Nebraska
Moving to Nebraska? Find some basic demographic data about Nebraska below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Nebraska
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Nebraska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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