Help Desk Technician Jobs in Omaha, NE
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
systems, and software....
- Blair, NE (23 miles from Omaha, NE)
- 2 days ago
- Blair, NE (23 miles from Omaha, NE)
- 2 days ago
Job Title: Plant Senior Support Analyst Location: Blair, Nebraska Job Type: Full-Time | On-site At NatureWorks, we use renewable resources to create sustainable materials that make a difference....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Bellevue, NE (9 miles from Omaha, NE)
- 3 days ago
- Bellevue, NE (9 miles from Omaha, NE)
- 3 days ago
Desk Specialist Bellevue, NE Full Time Posted by: Fastwyre Broadband Posted: Wednesday, 11 June 2025 American Broadband This position is located in our Bellevue, NE office. The hours are M-F...
ACI Worldwide is looking to fill one Senior Technical Support Analyst position based out of its Elkhorn, Nebraska office located at 6060 Coventry Drive, Elkhorn, NE 68022 (may telecommute up to...
Remote WorkProficiency in diagnosing and troubleshooting Windows operating systems and mobile platforms. Familiarity with Office 365, and Active Directory....
Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs...
Title: Site Support Technician | Omaha - Multiple Sites | Room for Growth! Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire/ Extensions Hourly Rate: $25-28/HR Salary upon...
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...
- Blair, NE (23 miles from Omaha, NE)
- 16 days ago
- Blair, NE (23 miles from Omaha, NE)
- 16 days ago
Salesforce Support Specialist - Hybrid remote in either NE/CO/IN or IA This position will oversee Salesforce Support requests and ensures requests are handled within the prescribed Service Level...
- Louisville, NE (20 miles from Omaha, NE)
- 16 days ago
- Louisville, NE (20 miles from Omaha, NE)
- 16 days ago
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital...
Experience in administering desktop applications, tech refresh, OS (Operating System - Windows 10/11) deployments and configurations, meeting support and meeting SLAs....
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Papillion, NE (11 miles from Omaha, NE)
- 30+ days ago
- Papillion, NE (11 miles from Omaha, NE)
- 30+ days ago
Role Title (Moma Title): Technical Support Engineer Duration: 4 months Work Location: Papillion, NE - Fully Onsite Work Schedule: Normal Central Time Business Hours, Monday - Friday Project...
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Demographic Data for Omaha, NE
Moving to Omaha, NE? Find some basic demographic data about Omaha, NE below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Omaha, NE
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Omaha, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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