Help Desk Technician Jobs in Eagle, NE
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Innovation Device & VR Support Specialist
- Avoca, NE (14 miles from Eagle, NE)
- 2 days ago
- Avoca, NE (14 miles from Eagle, NE)
- 2 days ago
Knowledge of basic network operating system fundamentals. Skill in the operation and maintenance of peripheral devices such as Virtual Reality/Augmented Reality devices and systems....
- Lincoln, NE (13 miles from Eagle, NE)
- 13 days ago
- Lincoln, NE (13 miles from Eagle, NE)
- 13 days ago
Qualifications What You Bring and Is Required Bachelors in Computer Science/IT or 5+ years of technical experience supporting a Microsoft environment. 3+ years experience in Help Desk support with strong...
Client Technical Support Engineer
- Lincoln, NE (13 miles from Eagle, NE)
- 15 days ago
- Lincoln, NE (13 miles from Eagle, NE)
- 15 days ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Lincoln, NE (13 miles from Eagle, NE)
- 30+ days ago
- Lincoln, NE (13 miles from Eagle, NE)
- 30+ days ago
About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living...
- Lincoln, NE (13 miles from Eagle, NE)
- 30+ days ago
- Lincoln, NE (13 miles from Eagle, NE)
- 30+ days ago
Job Description How do you know you’re the perfect fit as one of our Tier 1 IT Help Desk Technicians? You simply love technology and helping others with their problems....
Demographic Data for Eagle, NE
Moving to Eagle, NE? Find some basic demographic data about Eagle, NE below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Eagle, NE
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Eagle, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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