Help Desk Technician Jobs in Ceresco, NE
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Innovation Device & VR Support Specialist
- Cedar Bluffs, NE (22 miles from Ceresco, NE)
- 2 days ago
- Cedar Bluffs, NE (22 miles from Ceresco, NE)
- 2 days ago
Knowledge of basic network operating system fundamentals. Skill in the operation and maintenance of peripheral devices such as Virtual Reality/Augmented Reality devices and systems....
- Lincoln, NE (18 miles from Ceresco, NE)
- 13 days ago
- Lincoln, NE (18 miles from Ceresco, NE)
- 13 days ago
Qualifications What You Bring and Is Required Bachelors in Computer Science/IT or 5+ years of technical experience supporting a Microsoft environment. 3+ years experience in Help Desk support with strong...
Client Technical Support Engineer
- Lincoln, NE (18 miles from Ceresco, NE)
- 15 days ago
- Lincoln, NE (18 miles from Ceresco, NE)
- 15 days ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Lincoln, NE (18 miles from Ceresco, NE)
- 30+ days ago
- Lincoln, NE (18 miles from Ceresco, NE)
- 30+ days ago
About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living...
- Lincoln, NE (18 miles from Ceresco, NE)
- 30+ days ago
- Lincoln, NE (18 miles from Ceresco, NE)
- 30+ days ago
Job Description How do you know you’re the perfect fit as one of our Tier 1 IT Help Desk Technicians? You simply love technology and helping others with their problems....
Demographic Data for Ceresco, NE
Moving to Ceresco, NE? Find some basic demographic data about Ceresco, NE below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Ceresco, NE
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Ceresco, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »