Help Desk Technician Jobs in Ashland, NE
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Osaic
- La Vista, NE (18 miles from Ashland, NE)
- 1 hour ago
- La Vista, NE (18 miles from Ashland, NE)
- 1 hour ago
systems, and software applications....
HybridClinical Service Desk- Helpdesk Associate-US
- NTT DATA Services, LLC
- Ashland, NE
- 4 days ago
- Ashland, NE
- 4 days ago
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
In PersonClinical Service Desk- Helpdesk Associate-US
- NTT Communications
- Lincoln, NE (24 miles from Ashland, NE)
- 5 days ago
- Lincoln, NE (24 miles from Ashland, NE)
- 5 days ago
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
In PersonIT Administrative Computing Support Specialist
- Nebraska Wesleyan University
- Lincoln, NE (24 miles from Ashland, NE)
- 11 days ago
- Lincoln, NE (24 miles from Ashland, NE)
- 11 days ago
Status: Nebraska Wesleyan University (NWU) is seeking a new Administrative Computing Support Specialist who will be the primary staff supporting the management, maintenance, and enhancement of...
In PersonWorkstation Support Specialist
- UniversityNebraskaSystem
- Ithaca, NE (8 miles from Ashland, NE)
- 28 days ago
- Ithaca, NE (8 miles from Ashland, NE)
- 28 days ago
Required Qualifications: Bachelor's degree 5 years experience with desktop and/or IT helpdesk Thorough knowledge and experience with Microsoft windows and/or Apple Mac OS operating systems, software...
In PersonAssociate Application Support Analyst
- Q2
- Lincoln, NE (24 miles from Ashland, NE)
- 29 days ago
- Lincoln, NE (24 miles from Ashland, NE)
- 29 days ago
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies,...
HybridResearch Technical Support Specialist
- University of Nebraska Lincoln
- Lincoln, NE (24 miles from Ashland, NE)
- 30+ days ago
- Lincoln, NE (24 miles from Ashland, NE)
- 30+ days ago
Knowledge of multiple operating systems such as Linux, Windows or MacOSX....
In PersonHelp Desk Associate (Omaha, NE)
- University of Nebraska-Lincoln
- Lincoln, NE (24 miles from Ashland, NE)
- 45+ days ago
- Lincoln, NE (24 miles from Ashland, NE)
- 45+ days ago
Provide initial support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and...
In PersonResearch Technical Support Specialist
- University of Nebraska-Lincoln
- Lincoln, NE (24 miles from Ashland, NE)
- 90+ days ago
- Lincoln, NE (24 miles from Ashland, NE)
- 90+ days ago
Procure, set up, support, and troubleshoot workstations, laptops, and other personal computing devices used in research activities by faculty and students in the department. Evaluate technologies,...
In PersonDemographic Data for Ashland, NE
Moving to Ashland, NE? Find some basic demographic data about Ashland, NE below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Ashland, NE
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Ashland, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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