Help Desk Technician Jobs in Springfield, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Secure Data is looking for someone who's ready to jump in, learn something new, and make an impact. Whether you're just starting your career or you've been in IT/Tech space for years, this is a...
JOB TITLE: PART-TIME NETWORK HARDWARE TECHNICIAN DEPARTMENT: INFORMATION TECHNOLOGY SALARY RANGE: $13.80 - $14.25 per hour FLSA: NON-EXEMPT IMMEDIATE SUPERVISOR: Assistant Director of Network...
IT Help Desk Technician II Location:Springfield, MO Job Summary: We are seeking an IT Help Desk Technician II to provide advanced technical support and assistance to our internal users....
Diagnoses problems to resolve calls on various supported computer hardware, software, and operating systems....
Job Summary: The Technology Support Specialist is responsible for customer support related to Fabick's SITECH, marine technology, and Teledyne Construction products, assisting the sales team with...
AVT Help Desk Operator Work Study Networking and Telecommunications
- Springfield, MO
- 28 days ago
- Springfield, MO
- 28 days ago
AVT Help Desk Operator Work Study Networking and Telecommunications Student Status Work Study Required- You are required to be a Federal Work Study Recipient to hold this position. Work Location...
The Retail Facilities Coordinator (RFC) is responsible to ensure that the retail store locations are maintained in a condition that represents our brand positively to both our team members and...
Job Type Full-time Description ABEC is at the forefront of innovation in our industry, offering highly differentiated products and services driving exceptional growth. As we expand to meet...
IT Field Support Technician - IT End User Experience
- Springfield, MO
- 30+ days ago
- Springfield, MO
- 30+ days ago
systems, and operating system configuration issues....
Technology Support Specialist - Advancement
- Springfield, MO
- 30+ days ago
- Springfield, MO
- 30+ days ago
This position is responsible for technical tasks related to mass data entry into University Advancement's system of record and other databases. This position oversees machine equipment inventory...
IT Customer Support Analyst - IT Service Desk
- Springfield, MO
- 60+ days ago
- Springfield, MO
- 60+ days ago
Skills Basic understanding of commonly used operating systems (e.g., Windows, macOS) and software applications....
Set-up equipment for employee use, performing or ensuring proper installation, including cables, operating systems, and appropriate software. Follow-up on QPS support issues in a timely manner....
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Overview Your Future at M.C. Dean We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world's most critical...
Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services, and managed IT solutions. We are seeking motivated and customer-focused IT Service Desk...
Demographic Data for Springfield, MO
Moving to Springfield, MO? Find some basic demographic data about Springfield, MO below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Springfield, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Springfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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